We apologize for any inconvenience caused.
IT Helpdesk
0294 520 500
it-helpdesk@tuni.fi
helpdesk.tuni.fi
Archived Events
Panopto service upgrade
Completed
8.6.2020 18:00 - 9.6.2020 00:00
Issue
The Panopto platform will be upgraded to the same software version as the Panopto public cloud. During the service window the service will be unavailable.
Effect
Common Services
Type
Maintenance
Maintenance break in intranet, main website and content machine on Thu 4 June
Completed
4.6.2020 07:30 - 4.6.2020 09:00
Issue
Intranet (intra.tuni.fi), public main site (www.tuni.fi) and Content machine services will be under maintenance on Thursday 4 June. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Effect
Common Services
Type
Maintenance
Problems with editing sites in SharePoint Online
Resolved
15.4.2020 00:00 - 4.6.2020 00:00
Resolution
Site owners are experiencing issues when editing sites via the site information panel in SharePoint Online.
Issue resolved.
Issue
Site owners are experiencing issues when editing sites via the site information panel in SharePoint Online.
More info: Specifically, site owners utilizing the site information panel to update sites will see the following scenarios impacted:
– Changing a site’s logo
– Updating a site’s name
– Updating a site’s description
– Updating the hub site association
– And/or changing a site’s privacy settings
Site owners attempting to update these will receive an error stating “An error occurred while processing this request.”
We expect this issue to be completely resolved for all affected users within the next seven days
Effect
Common Services
Type
Incident
Resolved – Problems with mail lists and user rights
Resolved
1.6.2020 07:30 - 1.6.2020 14:35
Issue
Problems can occur e.g. in services where people are automatically added to access groups based on the person’s work in a particular area of responsibility.
The problem can cause people to be missing from mailing lists, or prevent users from logging on to the computer.
Information management will investigate the problem and the group memberships will be restored as soon as possible.
Currently known issues:
- Logging on to computers in the data archive
- Absence of persons from unit mailing lists
- Absence of persons from unit access groups on Wiki.
Effect
Common Services
Type
Incident
Maintenance break in intranet, main website and content machine on Thu 28 May
Completed
28.5.2020 07:30 - 28.5.2020 09:00
Issue
Intranet (intra.tuni.fi), public main site (www.tuni.fi) and Content machine services will be under maintenance on Thursday 14 May. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Effect
Common Services
Type
Maintenance