Resolution

There was a short network issue in City Center and Kauppi / Arvo campuses, the issue is now fixed.

Issue

We’re having network issues in City Center and Kauppi / Arvo campuses. Network issues can affect everything from workstations to printers. We’re investigating the issue.

Location

City Centre Campus, Kauppi Campus

Effect

Common Services

Type

Incident

Issue

PROTI will be unavailable on 22 April at 13-15 due to a version upgrade.

Location

TAMK

Effect

Staff Services

Type

Maintenance

Issue

Special points to consider

City centre campus: Upgrading of house switch in Pinni B and Tietopinni can cause a 10-15 minutes break in all connections. The update will start at 18.00.

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

• Services requiring a Haka login
• Single Sign On system
• Moodle learning environments
• Electronic services of the staff and students
• Changing the password, activating a new user account
• Websites, blogs and the intranet
• Networks, including wireless networks
• Printing and scanning
• Workstations and home directories

We apologise the inconvenience caused by the maintenance.

All the planned maintenance evenings in 2022

Effect

Common Services

Type

Maintenance

Issue

Maintenance break in Sisu on 20 April 2022 from 5pm.

Effect

Common Services

Type

Maintenance

Resolution

Chat and chatbot services in intranet seem to work correctly again.

Issue

Chat and chatbot services in intranet may not work correctly at the moment. The chat button doesn’t always appear, but using another browser or incognito/private/inprivate windows might help.

Effect

Common Services

Type

Incident