Archived Events

Problems with log into eParking

Resolved

18.5.2021 10:00 - 18.5.2021 12:30

Issue

There is problem with log into the eParking system.

The issue is under investigation.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Incident

Problems in the TUNI e-mail service

Resolved

12.5.2021 01:00 - 12.5.2021 09:50

Issue

A problem has been detected in sending e-mail to non-TUNI users.

The problem also applies to sending to mailing lists lists.tuni.fi, as well as messages sent from the service management system (Efecte). Responses to customer messages from the IT Helpdesk and several other service units may be delayed due to the interruption.

The problem may also have applied to messages sent to personal TUNI email addresses, if the recipient has forwarded the emails to an external address. Students have these forward setups widely in use.

User will get a reply message stating that the message could not be delivered.

NOTE! The system does not automatically resend messages, you need to send the message again later when the issue has been resolved.

The issue is under investigation.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Incident

Service break in electronic forms (TAMK) on 10 May

Completed

10.5.2021 15:00 - 10.5.2021 17:00

Issue

E-forms service lomake.tamk.fi and its electronic forms are unavailable at 15.00-17.00 on Monday, 10 May. The service will be updated to new version.

Most important changes:

  • Accessibility improvements and other user interface fixes
  • Fixed problems related to copied forms
  • Improved processor selection for forms using phased processing
  • Form copying allowed for users with report permission

Location

TAMK

Effect

Common Services

Type

Maintenance

Version update in Mepco 9 May

Completed

9.5.2021 12:00 - 9.5.2021 14:00

Issue

The Mepco HR system (TAU, TAMK) will be out of order due to a version update on Sunday 9 May from 12.00. The estimated duration of the break is two hours, when Mepco will not be available.

We apologize for the inconvenience.


Effect

Staff Services

Type

Maintenance

TUNI Moodle emergency service break Fri 7.5.2021

Resolved

7.5.2021 23:17 - 7.5.2021 23:34

Issue

Service provider increased TUNI Moodle storage space. This caused 20 minutes service break to TUNI Moodle 7.5.2021 at 23:17. We are sorry for the service break without prenotification.

Effect

Common Services

Type

Incident