Issue

Special points to consider:

Extensive maintenance break in the intranet. The break is estimated to take 3-4 hours. Due to a version update, the contents of the intranet will be re-indexed. During the procedure, the contents (news, events, handbook pages, unit pages, user profiles) will appear incomplete for some time.

Hervanta: Interruption in the network connection of Hervanta Konetalo. The device upgrade causes a break of about 10-15 minutes for all connections in Konetalo. The break is scheduled to begin at approx. at 17.15. During the outage, none of the Konetalo’s network connections work. The outage may also disrupt electronic access control.

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

• Services requiring a Haka login
• Single Sign On system
• Moodle learning environments
• Electronic services of the staff and students
• Changing the password, activating a new user account
• Websites, blogs and the intranet
• Networks, including wireless networks
• Printing and scanning
• Workstations and home directories

We regret the inconvenience caused by the maintenance.

Effect

Common Services

Type

Maintenance

Issue

We’re investigating an issue with phone calls going directly to voice mail.

Effect

Common Services

Type

Incident

Issue

Update 23.9.2021 15:00 – more info on intranet news article https://intra.tuni.fi/fi/content/news/29401 (Finnish) / https://intra.tuni.fi/en/content/news/29401 (English)

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We’re investigating an issue with printer queues on macOS-clients. The problem has been identified and is being fixed

Effect

Common Services

Type

Incident

Issue

The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version on Wednesday 22 September 2021 between 17-23.

During the update those services are disabled.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Maintenance

Resolution

Creating TUNI Groups should be working as intended again, we are sorry for the trouble.

Issue

Creating TUNI Groups may take longer than usual at the moment. We’re working on it!

Effect

Common Services

Type

Incident