Archived Events

Id.tuni.fi and salasana.tuni.fi service break on 28th April 2021

Completed

28.4.2021 13:00 - 28.4.2021 14:00

Issue

Id.tuni.fi and salasana.tuni.fi maintenance breaks were initiated by a new issue that we needed to fix as soon as possible. This break causes a service restart, which might result as an error in application.

If you face the issue, please relogin to application to continue your task.

We are sorry for the lost time this has caused to you.

Effect

Common Services

Type

Maintenance

Problems with access to Microsoft Teams

Resolved

27.4.2021 13:00 - 27.4.2021 17:00

Issue

Users may be unable to access Microsoft Teams through both the web and desktop client. Acces via mobile app seems to be unaffected.

Current status: The service is performing well. If a user is still experiencing impact, they need to restart their clients to recover.

 

Effect

Common Services

Type

Incident

Interruption in the transfer of student records to the Virta database

Resolved

21.4.2021 09:00 - 23.4.2021 09:00

Issue

An interruption has occurred in the transfer of student records to Virta, a centralised database in which Finnish higher education institutions maintain copies of their student records. As a result of the interruption, authorised external stakeholders with access to Virta are not able to verify the student status of some of our students. The issue is under investigation by the service provider.

The interruption may cause problems when using the following services: Kela, the Finnish Student Health Service, the Koski database, and the Pivo mobile student card.

To verify your student status, you can request a certificate of student status form the Student Affairs Office if necessary.

We apologise for any inconvenience caused by the interruption!

 

 

Effect

Student Services

Type

Incident

TUNI Wiki update on 22 April

Completed

22.4.2021 20:00 - 22.4.2021 23:00

Issue

The TUNI Wiki will be updated to a new version on 22 April starting from 20.00.
Before updating, make sure you’ve saved your changes to the pages.

After the update, the TUNI Wiki will not work with Internet Explorer browser.

Effect

Common Services

Type

Maintenance

Updated 22.4. at 21: Extensive maintenance break on the intranet Thu 22 April at 17 – 23

Completed

22.4.2021 17:00 - 22.4.2021 23:00

Issue

Extensive maintenance break affects the visibility of intranet content. Thursday 22 April an intranet version update will be made from 17.00. Due to a change in search functionality, the contents of the intranet will be re-indexed. During the procedure, the contents (news, events, handbook pages, unit pages, user profiles) will appear incomplete for some time.

Content re-indexing is estimated to take 3-4 hours, after which the content will reappear.

Updated at 20.55: Re-indexing is still in progress for person profiles. You can speed up the updating of your person profile and targeting information by signing in to intra again.

We apologise for the inconvenience caused by the maintenance.

Effect

Common Services

Type

Maintenance