Archived Events

Issue with phone calls going directly to voice mail

Resolved

23.9.2021 15:30 - 23.9.2021 16:30

Issue

We’re investigating an issue with phone calls going directly to voice mail.

Effect

Common Services

Type

Incident

Issue with printing from Mac computers

Resolved

22.9.2021 10:00 - 23.9.2021 15:00

Issue

Update 23.9.2021 15:00 – more info on intranet news article https://intra.tuni.fi/fi/content/news/29401 (Finnish) / https://intra.tuni.fi/en/content/news/29401 (English)

We’re investigating an issue with printer queues on macOS-clients. The problem has been identified and is being fixed

Effect

Common Services

Type

Incident

Efecte maintenance on 22 September 2021

Completed

22.9.2021 17:00 - 22.9.2021 23:00

Issue

The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version on Wednesday 22 September 2021 between 17-23.

During the update those services are disabled.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Maintenance

Creating TUNI Groups may take longer than usual

Resolved

16.9.2021 08:00 - 17.9.2021 21:00

Resolution

Creating TUNI Groups should be working as intended again, we are sorry for the trouble.

Issue

Creating TUNI Groups may take longer than usual at the moment. We’re working on it!

Effect

Common Services

Type

Incident

Maintenance break in Sisu on Wed 15 Sep from 5pm

Completed

15.9.2021 17:00 - 15.9.2021 19:00

Issue

Maintenance break in Sisu on Wed 15 September starting from 5pm. The update will cause a downtime of approx. 2 hours. There may also be problems with the study-related widgets in the intranet.

We apologise for the inconvenience.

For more information, please contact: sisu@tuni.fi

Effect

Common Services

Type

Maintenance