Archived Events
Service break in helpdesk.tuni.fi portal 10 Dec at 17:00-17:15
Notice
10.12.2020 17:00 - 10.12.2020 17:15
Issue
Service break in helpdesk.tuni.fi portal 10 Dec at 17:00-17:15
Efecte’s self-service portal do not work as expected after yesterday’s update, it will be restarted.
Effect
Common Services
Type
Information
Maintenance break in intranet, Content machine and Student’s guide on Thu 10 December at 7.30 – 9.00
Completed
10.12.2020 07:30 - 10.12.2020 09:00
Issue
Intranet (intra.tuni.fi), Content machine and Student’s guide (tuni.fi/studentsguide) will be under maintenance on Thursday 10 December. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Effect
Common Services
Type
Maintenance
Service break in helpdesk.tuni.fi portal 9 Dec at 17-23
Completed
9.12.2020 17:00 - 9.12.2020 23:00
Issue
There will be a maintenance break in the Helpdesk self-service portal (helpdesk.tuni.fi) and in the TUNI service management system (servicedesk.tuni.fi) on Wednesday 9 December 2020 from 5 pm to 11 pm.
Effect
Common Services
Type
Maintenance
Short disruption in Zoom on Sun 6 December between 1 am and 2 am, Zoom client version 5.2.0 required after that
Completed
6.12.2020 01:00 - 6.12.2020 02:00
Issue
Ongoing Zoom meetings will be interrupted within this time frame because of configuration change to our Zoom service.
Older clients will be required to update to 5.2.0 or newer upon joining a meeting after the change is implemented.
Effect
Common Services
Type
Maintenance
Problems with TUNI Moodle on 4.12. at 4 pm
Resolved
4.12.2020 15:55 - 4.12.2020 16:30
Resolution
Configuration error from the service provider.
Issue
TUNI Moodle has had short service breaks and showed errors
“Poikkeus – Failed to connect (try 5 out of 5) to redis, error: Failed to AUTH connection”
Service provider is investigating the issue.
Effect
Common Services
Type
Incident