Archived Events

Maintenance break in intranet, main website and content machine on Thu 14 May

Completed

14.5.2020 07:30 - 14.5.2020 09:00

Issue

Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 14 May. Due to the maintenance, short breaks might occur between 7.30 and 9.00.

We apologise for the inconvenience caused by the maintenance.

For more information, please contact: intranet@tuni.fi

Effect

Common Services

Type

Maintenance

TUNI Moodle loading issues

Resolved

7.5.2020 10:20 - 7.5.2020 10:40

Resolution

TUNI Moodle loading issues are now resolved and system works normally.

Incident was caused by service outage in TUNI Moodle service provider’s cloud services.

If you have issues downloading files from TUNI Moodle or language was changed to English or language menu is not visible after the incident was resolved:

–> Solution: Close your internet browser, restart it and login back to TUNI Moodle. If this does not help, clear internet browser’s cache / temporary files and try again.

Apologies for the incident.

Additional information: it-helpdesk@tuni.fi

Issue

Investigating: Problems with Moodle

Effect

Common Services

Type

Incident

Maintenance break in intranet on Thu 7 May

Completed

7.5.2020 07:30 - 7.5.2020 09:00

Issue

Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 7 May. Due to the maintenance, short breaks might occur between 7.30 and 9.00.

We apologise for the inconvenience caused by the maintenance.

For more information, please contact: intranet@tuni.fi

Effect

Common Services

Type

Maintenance

Audio and Video quality issues during Teams meetings

Resolved

15.4.2020 00:00 - 7.5.2020 00:00

Resolution

Audio and Video quality issues solved

Issue

Users may experience Audio and Video quality issues during Teams meetings

Impact is specific to a subset of your users who are served out of our Europe datacenters.

Effect

Common Services

Type

Incident

Time zone problems in Teams

Resolved

15.4.2020 00:00 - 7.5.2020 00:00

Resolution

Time zone problem solved

Issue

Users may see the “Created By” and “Modified By” fields in Teams reported in UTC instead of their selected regional time zone.

Effect

Common Services

Type

Incident