Archived Events

Problem with chatbot and chat

Resolved

19.3.2020 11:45 - 19.3.2020 19:54

Resolution

Problem solved.

Issue

Chatbot and chat are not working.

The service provider is investigating the issue.

 

Effect

Common Services

Type

Incident

Maintenance break in intranet, main website and content machine on Thu 19 March

Completed

19.3.2020 07:30 - 19.3.2020 09:00

Issue

Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 19 March. Due to the maintenance, short breaks might occur between 7.30 and 9.00.

We apologise for the inconvenience caused by the maintenance.

For more information, please contact: intranet@tuni.fi

Effect

Common Services

Type

Maintenance

Problem uploading new videos from Panopto software

Resolved

18.3.2020 08:24 - 18.3.2020 11:36

Resolution

The issue has been resolved but users will experience a degraded performance as the upload backlog is being processed.

Issue

We are investigating a problem where some uploads from Panopto software are failing. Moodle uploads are working normally.

Effect

Staff Services

Type

Incident

Messaging-related functionality problems within Microsoft Teams.

Resolved

17.3.2020 11:40 - 17.3.2020 00:00

Resolution

User impact has been mitigated. All systems functional.

Issue

Unfortunately it seems the the problem from Monday has reappeared.

We’re investigating messaging-related functionality problems within Microsoft Teams.

User Impact: Some users may be unable to create a team and update team memberships within the Microsoft Teams service. Additionally, some users may be unable to send and receive Instant Messages (IM) and be unable to schedule or create meetings.

Effect

Common Services

Type

Incident