TUNI Moodle loading issues

Resolved

7.5.2020 10:20 - 7.5.2020 10:40

Resolution

TUNI Moodle loading issues are now resolved and system works normally.

Incident was caused by service outage in TUNI Moodle service provider’s cloud services.

If you have issues downloading files from TUNI Moodle or language was changed to English or language menu is not visible after the incident was resolved:

–> Solution: Close your internet browser, restart it and login back to TUNI Moodle. If this does not help, clear internet browser’s cache / temporary files and try again.

Apologies for the incident.

Additional information: it-helpdesk@tuni.fi

Issue

Investigating: Problems with Moodle

Effect

Common Services

Type

Incident