Meeting Attendees can´t not see the chat box and there is no chat icon to click on. The situation is likely to be repeated at major meetings.
Archived Events
Problem with Teams chat
Resolved
27.3.2020 12:30 - 15.4.2020 00:00
Resolution
Teams chat is working now.
Issue
Effect
Common Services
Type
Incident
Problems with editing files in Microsoft Teams, SharePoint and OneDrive
Resolved
1.4.2020 11:00 - 12.4.2020 00:00
Resolution
Original announcement on Office documents in Microsoft Teams:
For students and teachers working with Office documents in Microsoft Teams, we are beginning to roll out a temporary change where there will be an additional step in order to edit a document. This is a change from current behavior that allows users to go straight to edit mode when clicking on a document in the “Files” tab of a channel, a conversation, or from inside an assignment.
In all cases, upon clicking on the document, users will first see the document in view mode – they will be able to see the document content, but not make changes.
In order to edit the document, users need to click on the options in the top right of the white bar above the document content and select “Open in Browser” or (for users with Office for Windows installed on their device) “Open in Desktop App”. This will open the document in Office in a separate window from Teams and allow the user to make changes.
Issue
Editing files, that are saved to Microsoft Teams, SharePoint and OneDrive for Business, is not working for some of users. For example Word and OneNote files may not be possible to edit inside Teams but can be edited in Word and OneNote online versions or Office desktop applications.
Effect
Common Services
Type
Incident
Maintenance break in intranet, main website and content machine on Thu 9 April
Completed
9.4.2020 07:30 - 9.4.2020 09:00
Issue
Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 9 April. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Effect
Common Services
Type
Maintenance
Interruption on Center Campus network services
Resolved
8.4.2020 14:35 - 8.4.2020 14:44
Resolution
The configuration is fixed.
Issue
The network connections in central campus infrastructure were disconnected momentarily between 14.35-14.44 due to an error in configuration. The problem affected some services mainly on central campus.
Effect
Common Services
Type
Incident
Momentary loss of connection on some VPN users
Resolved
6.4.2020 11:35 - 6.4.2020 11:50
Resolution
The software bug was fixed.
Issue
Due to a software error there was an unexpected reboot on one of our VPN servers. This affected approximately 250 users in a way that their VPN connection was lost for a couple of minutes. This affected also licencing servers so if your software installation failed this might be the reason.
VPN is working normally at the moment.
Effect
Common Services
Type
Incident