Archived Events

Interruption on Center Campus network services

Resolved

8.4.2020 14:35 - 8.4.2020 14:44

Resolution

The configuration is fixed.

Issue

The network connections in central campus infrastructure were disconnected momentarily between 14.35-14.44 due to an error in configuration. The problem affected some services mainly on central campus.

 

Effect

Common Services

Type

Incident

Momentary loss of connection on some VPN users

Resolved

6.4.2020 11:35 - 6.4.2020 11:50

Resolution

The software bug was fixed.

Issue

Due to a software error there was an unexpected reboot on one of our VPN servers. This affected approximately 250 users in a way that their VPN connection was lost for a couple of minutes. This affected also licencing servers so if your software installation failed this might be the reason.

VPN is working normally at the moment.

Effect

Common Services

Type

Incident

Problems with Teams recordings and channels

Resolved

26.3.2020 08:30 - 6.4.2020 08:00

Resolution

Recorded meetings are working.

Users are now able to create Microsoft Teams channels within teams.

Issue

Recorded meetings not capturing screensharing for any user with a session lasting over an hour.
Users are unable to create Microsoft Teams channels within teams.
Service provider is investigating the issues.

Effect

Common Services

Type

Incident

Maintenance break in intranet, main website and content machine on Thu 2 April

Completed

2.4.2020 07:30 - 2.4.2020 09:00

Issue

Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 2 April. Due to the maintenance, short breaks might occur between 7.30 and 9.00.

We apologise for the inconvenience caused by the maintenance.

For more information, please contact: intranet@tuni.fi

Effect

Common Services

Type

Maintenance

Problem with chat and chatbot

Resolved

1.4.2020 09:40 - 1.4.2020 11:00

Resolution

Problem solved.

Issue

Chat and chatbot  are working slow.

The service provider is investigating the issue.

 

Effect

Common Services

Type

Incident