Archived Events

Service breaks in TUNI Moodle

Resolved

1.9.2020 12:50 - 1.9.2020 14:35

Resolution

TUNI Moodle’s fault situation over.

Issue

TUNI Moodle is out of order.

Situation at 14:20: TUNI Moodle’s fault situation continues.

The problem is under investigation.

Effect

Common Services

Type

Incident

Slowdown and database problem in TUNI Moodle

Resolved

31.8.2020 10:15 - 31.8.2020 10:50

Resolution

TUNI Moodle slowdown and database issues fixed. Service provider increased database connections.

The slowdown was due to that there were more users in Moodle today because the teaching started in many places at the same time.

Issue

TUNI Moodle has intermittent slowdown and database problem.

The service provider is investigating the problem.

Effect

Common Services

Type

Incident

Fault situation in Panopto

Resolved

28.8.2020 13:10 - 28.8.2020 14:00

Resolution

Problem resolved.

Issue

Panopto has a fault situation, shows a simple “Service under maintenance” message. No information on duration.

Service provider is investigating the issue.

 

Effect

Common Services

Type

Incident

Capacity problems in Zoom

Resolved

26.8.2020 13:00 - 27.8.2020 14:00

Resolution

capacity issue resolved

Issue

Zoom capacity ran out from NORDUnet’s server which caused logging and breakout room problems, as well as a lower quality camera image.

NORDUnet will increase its server capacity Thursday 27 and further on Friday 28.





Effect
Common Services
Type
Incident
Logging problems in Panopto
Resolved
27.8.2020 08:00 - 27.8.2020 12:20
Resolution
Panopto logging issue fixed.


Issue








In Panopto logging is not possible directly or through Moodle. 


Service provider is investigating the issue.










Effect
Common Services
Type
Incident