Archived Events
Momentary loss of connection on some VPN users
Resolved
6.4.2020 11:35 - 6.4.2020 11:50
Resolution
The software bug was fixed.
Issue
Due to a software error there was an unexpected reboot on one of our VPN servers. This affected approximately 250 users in a way that their VPN connection was lost for a couple of minutes. This affected also licencing servers so if your software installation failed this might be the reason.
VPN is working normally at the moment.
Effect
Common Services
Type
Incident
Problems with Teams recordings and channels
Resolved
26.3.2020 08:30 - 6.4.2020 08:00
Resolution
Recorded meetings are working.
Users are now able to create Microsoft Teams channels within teams.
Issue
Effect
Common Services
Type
Incident
Maintenance break in intranet, main website and content machine on Thu 2 April
Completed
2.4.2020 07:30 - 2.4.2020 09:00
Issue
Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 2 April. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Effect
Common Services
Type
Maintenance
Problem with chat and chatbot
Resolved
1.4.2020 09:40 - 1.4.2020 11:00
Resolution
Problem solved.
Issue
Chat and chatbot are working slow.
The service provider is investigating the issue.
Effect
Common Services
Type
Incident
Problem with Panopto recordings
Resolved
29.3.2020 16:00 - 30.3.2020 10:00
Resolution
New Panopto recordings are working now.
Issue
New Panopto recordings are not viewable.
Effect
Common Services
Type
Incident