Archived Events
Problems with Zoom
Resolved
14.5.2020 00:13 - 15.5.2020 11:00
Resolution
There was a network related problem which caused disruptions for some users.
Issue
Some users have problems with signing in to Zoom. The error message has been displayed as “Zoom Service is Busy”.
Thre issue is under investigation.
Effect
Common Services
Type
Incident
Maintenance break in intranet, main website and content machine on Thu 14 May
Completed
14.5.2020 07:30 - 14.5.2020 09:00
Issue
Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 14 May. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Effect
Common Services
Type
Maintenance
TUNI Moodle loading issues
Resolved
7.5.2020 10:20 - 7.5.2020 10:40
Resolution
TUNI Moodle loading issues are now resolved and system works normally.
Incident was caused by service outage in TUNI Moodle service provider’s cloud services.
If you have issues downloading files from TUNI Moodle or language was changed to English or language menu is not visible after the incident was resolved:
–> Solution: Close your internet browser, restart it and login back to TUNI Moodle. If this does not help, clear internet browser’s cache / temporary files and try again.
Apologies for the incident.
Additional information: it-helpdesk@tuni.fi
Issue
Investigating: Problems with Moodle
Effect
Common Services
Type
Incident
Maintenance break in intranet on Thu 7 May
Completed
7.5.2020 07:30 - 7.5.2020 09:00
Issue
Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 7 May. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Effect
Common Services
Type
Maintenance
Audio and Video quality issues during Teams meetings
Resolved
15.4.2020 00:00 - 7.5.2020 00:00
Resolution
Audio and Video quality issues solved
Issue
Users may experience Audio and Video quality issues during Teams meetings
Impact is specific to a subset of your users who are served out of our Europe datacenters.
Effect
Common Services
Type
Incident