Archived Events

Panopto Cloud version upgrade and scheduled downtime 20 December 2020

Completed

20.12.2020 00:00 - 20.12.2020 03:00

Issue

On Sunday night, December 20th, TUNI Panopto Cloud site will be upgraded to the latest release. This upgrade will occur from 00:00 AM to 03:00 AM. We expect up to 3 hours of viewer downtime beginning at the start of the maintenance window.

Effect

Common Services

Type

Maintenance

Fixed: TUNI Moodle issues: files can’t be uploaded to Moodle, database errors

Resolved

17.12.2020 17:30 - 18.12.2020 21:05

Resolution

Service provider restored Moodle to normal state 21.05

Issue

Updated 20.25: Moodle errors are caused by storage issues. Service provider is now fixing the the problem, Moodle unavailable.

We are sorry for the harm caused by this unplanned service break, unsuccesful file uploads and failed exams.

 

Effect

Common Services

Type

Incident

Maintenance evening 17 December 2020

Completed

17.12.2020 17:00 - 17.12.2020 22:00

Issue

Special things to note:

TAMK: All TAMK project folders on the network drive S are unavailable on Thursday the 17th of December from 5pm onwards. The folders will be transferred to other location and their names will change. Read more in the intranet

Kauppi campus, TAMK´s main campus Kauppi and city centre campus: Software updates are made on WLAN networks that cause downtime. In Kauppi from 17 onwards, after half an hour in city centre campus. Updates are over by 18.30.

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

  • Services requiring a Haka login
  • Single Sign On system
  • Moodle learning environments
  • Office 365 service, including email
  • Electronic services of the staff and students
  • Changing the password, activating a new user account
  • Websites, blogs and the intranet
  • Networks, including wireless networks
  • Printing and scanning
  • Workstations and home directories

We regret the inconvenience caused by the maintenance.

All the planned maintenance breaks in 2020

Effect

Common Services

Type

Maintenance

Problems logging into the media bank

Resolved

17.12.2020 11:00 - 17.12.2020 14:20

Issue

For the time being, some users will not be able to log in to media bank. The problem is caused by faulty attributes in the Haka login.
The issue is currently under investigation.

If you are an employee and cannot log in, get in touch the media bank’s contact person mikko.korhonen@tuni.fi. A user authorisation can be provided from TUNI ID management.

We apologise for the inconvenience to users.

Effect

Common Services

Type

Incident

Short disruptions in Sisu on Tue 15 December from 5 pm.

Completed

15.12.2020 17:00 - 15.12.2020 19:00

Issue

An update will be made to Sisu on Tue 15 December starting at 5pm. The update will not cause a downtime, but individual disruptions may occur. There may also be problems with the study-related widgets in the intranet.

We apologise for the inconvenience.

For more information, please contact: sisu@tuni.fi

Effect

Common Services

Type

Maintenance