Archived Events

Capacity problems in Zoom

Resolved

26.8.2020 13:00 - 27.8.2020 14:00

Resolution

capacity issue resolved

Issue

Zoom capacity ran out from NORDUnet’s server which caused logging and breakout room problems, as well as a lower quality camera image.

NORDUnet will increase its server capacity Thursday 27 and further on Friday 28.





Effect
Common Services
Type
Incident
Logging problems in Panopto
Resolved
27.8.2020 08:00 - 27.8.2020 12:20
Resolution
Panopto logging issue fixed.


Issue








In Panopto logging is not possible directly or through Moodle. 


Service provider is investigating the issue.










Effect
Common Services
Type
Incident
Maintenance break in intranet, main website and content machine on Thu 27 August
Completed
27.8.2020 07:30 - 27.8.2020 09:00
Issue
Intranet (intra.tuni.fi), public main site (www.tuni.fi) and Content machine services will be under maintenance on Thursday 27 August. Due to the maintenance, short breaks might occur between 7.30 and 9.00.


We apologise for the inconvenience caused by the maintenance.


For more information, please contact: intranet@tuni.fi


Effect
Common Services
Type
Maintenance
TUNI Groups portal will be updated on August 21, 2020
Completed
21.8.2020 08:00 - 21.8.2020 16:00
Issue
TUNI Groups portal will be updated by the service provider on August 21, 2020. 


During the update, usage of the portal (https://tuni.fi/groups) is unavailable and it is not be possible to create new TUNI Groups. 




The update fixes problems with the use of the portal. Usage of existing TUNI Groups applications, such like Teams, SharePoint and Planner, is possible since the update will only concern TUNI Groups portal.


Please contact IT Helpdesk, if you face problems with the TUNI Groups portal after the update.


it-helpdesk@tuni.fi




Effect
Common Services
Type
Maintenance
Maintenance Window 20.8.2020
Completed
20.8.2020 17:00 - 20.8.2020 22:00
Issue
During the evening breaks will occur in the following packaged services of the higher education community:


    

  • Services requiring a Haka login
    • 

  • Single Sign On system
    • 

  • Moodle learning environments
    • 

  • Office 365 service, including email
    • 

  • Electronic services of the staff and students
    • 

  • Changing the password, activating a new user account
    • 

  • Websites, blogs and the intranet
    • 

  • Networks, including wireless networks
    • 

  • Printing and scanning
    • 

  • Workstations and home directories
    • 



We regret the inconvenience caused by the maintenance.


Effect
Common Services
Type
Maintenance