Archived Events

Problem with logging in to Aarre service

Resolved

8.1.2024 08:00 - 11.1.2024 08:00

Issue

Some users have had a login problem with  Aarre because of the version update made last week. So far, very many users have been helped by restarting the machine and logging in directly at tuni.fi/aarre.

We aim to get a solution as soon as possible.

Effect

Staff Services

Type

Incident

Problem with logging into TUNI EXAM system

Resolved

4.1.2024 08:00 - 8.1.2024 10:00

Issue

A failure has been detected in the system login in EXAM facilities on Thursday 4 January 2024 starting at 8:00 a.m.

More info in Intra https://intra.tuni.fi/en/content/news/54056

Effect

Student Services

Type

Incident

Intranet is not available

Resolved

6.1.2024 20:05 - 8.1.2024 09:00

Issue

Logging into the intranet (intra.tuni.fi) is currently not possible.

The issue is under investigation.

We apologise the inconvenience.

More information
it-helpdesk@tuni.fi

Effect

Common Services

Type

Incident

Panopto Service Disruption: sessions containing clips

Resolved

5.1.2024 15:00 - 6.1.2024 22:00

Resolution

The source of the increased error rates with viewing sessions containing clips has been mitigated and all Panopto sessions should work normally.

Issue

Panopto warns that the Panopto Cloud is experiencing an increased error rate in viewing sessions containing clips. Clips feature is used to splice multiple Panopto videos (sessions) together. See How to Use Add a Clip to Splice Multiple Sessions Together.

Other Panopto videos are not affected by this problem.

See the status page https://trust.panopto.com/

 

Effect

Common Services

Type

Incident

TUNI Moodle service break Thursday 21 December at 20.00-21.00

Completed

21.12.2023 20:00 - 21.12.2023 21:00

Issue

Service provider will make security and other updates to Moodle. Note the changed date.

Remember to submit your work in Moodle before 20.00.

Effect

Common Services

Type

Maintenance