Issue

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

• Services requiring a Haka login
• Single Sign On system
• Moodle learning environments
• Electronic services of the staff and students
• Changing the password, activating a new user account
• Websites, blogs and the intranet
• Networks, including wireless networks
• Printing and scanning
• Workstations and home directories

We regret the inconvenience caused by the maintenance.

Effect

Common Services

Type

Maintenance

Issue

Intranet (intra.tuni.fi) and Content machine will be under maintenance on Thursday 20 May. Due to the maintenance, short breaks might occur between 7.30 and 9.00.

Effect

Common Services

Type

Maintenance

Issue

The SoleTM system will be updated on Wednesday 19 May.

Apologies for the outage.

Effect

Staff Services

Type

Maintenance

Issue

There is problem with log into the eParking system.

The issue is under investigation.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Incident

Issue

A problem has been detected in sending e-mail to non-TUNI users.

The problem also applies to sending to mailing lists lists.tuni.fi, as well as messages sent from the service management system (Efecte). Responses to customer messages from the IT Helpdesk and several other service units may be delayed due to the interruption.

The problem may also have applied to messages sent to personal TUNI email addresses, if the recipient has forwarded the emails to an external address. Students have these forward setups widely in use.

User will get a reply message stating that the message could not be delivered.

NOTE! The system does not automatically resend messages, you need to send the message again later when the issue has been resolved.

The issue is under investigation.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Incident