Archived Events

Problem with TUNI Chatbot service

Resolved

30.1.2023 14:50 - 30.1.2023 20:00

Issue

TUNI Chatbot used in e.g. IT and Library services is not available due to an issue with service provider’s configuration. They are working on resolving the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident

Images missing in website builder service

Resolved

25.1.2023 11:00 - 30.1.2023 10:30

Issue

Due to the last weeks server change, images are missing in  some sites in website builder.

The service provider is investigating the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident

Service break in Mepco and SAP systems (TAU) on 27 January

Completed

27.1.2023 16:00 - 27.1.2023 21:00

Issue

During the break, SAP ECC, SAP BW, SAP Portal, Travel, Martti, Opentext and Mepco will not be available.

We are sorry for the inconvenience this may cause.

More information: mepco-tuki@tuni.fi

Effect

Staff Services

Type

Maintenance

Service break on website builder on 25-26 January

Completed

25.1.2023 11:00 - 26.1.2023 08:00

Issue

Service break on website builder due to server change on Wednesday 25 January. 

During the break, content production is not possible. Published sites are visible to users.

More information: websites@tuni.fi.

Effect

Common Services

Type

Maintenance

Problems with multiple M365 services

Resolved

25.1.2023 09:00 - 25.1.2023 11:45

Issue

Users may be unable to access multiple Microsoft 365 services. 

Microsoft reports that the following services are impacted:
-Microsoft Teams
-Exchange Online
-Outlook
-SharePoint Online
-OneDrive for Business
-Microsoft Graph

The problem also impacts on multifactor authentication.

Microsoft is investigating the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident