Archived Events

PROTI service break Tue 28 Dec

Completed

28.12.2021 07:00 - 28.12.2021 09:00

Issue

PROTI is not available on Tuesday 28 December 2021 at 7-9 due to a version upgrade.


Location

TAMK

Effect

Common Services

Type

Maintenance

Problem with mobile printing

Resolved

22.12.2021 08:00 - 23.12.2021 12:00

Resolution

The problem is now fixed and mobile printing should work normally.

Issue

A problem has been detected with mobile printing (https://webprint.tampere3.fi and webprint@tampere3.fi).

The service gives an error message “The license for this EveryonePrint installation has expired. Please notify the administrator of printing operations of this error.”

The problem is currently under investigation and will keep you updated on Intra.

We apologise for any inconvenience caused.

Effect

Common Services

Type

Incident

Maintenance evening 21 Dec 2021

Completed

21.12.2021 17:00 - 21.12.2021 22:00

Issue

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

  • Services requiring a Haka login
  • Single Sign On system
  • Moodle learning environments
  • Electronic services of the staff and students
  • Changing the password, activating a new user account
  • Websites, blogs and the intranet
  • Networks, including wireless networks
  • Printing and scanning
  • Workstations and home directories

We regret the inconvenience caused by the maintenance.

Effect

Common Services

Type

Maintenance

Problem with course feedback system (OJP)

Resolved

15.12.2021 16:00 - 16.12.2021 10:45

Issue

There is a technical problem in the OJP system. Due to a fault, it is not possible to provide course feedback or view feedback in the role of a teacher, but the system will display a blank front page and after a while will indicate that the user does not have access to the system.

The problem is under investigation.

Effect

Common Services

Type

Incident

Efecte maintenance on 15 December 2021

Completed

15.12.2021 17:00 - 15.12.2021 23:00

Issue

The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version on Wednesday 15 December 2021 between 17-23.

During the update those services are disabled.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Maintenance