Resolution

Zoom found a workaround, so cloud recordings seems to be working again. Cloud recording re-enabled in TUNI Zoom meetings.

Issue

Zoom cloud recordings are not transfered to Panopto because  NORDUnet is not receiving web hooks from Zoom about finished recorded meeting at the moment.

NORDUnet has contacted Zoom and is working on resolving the issue. NORDUnet expects all recordings to show up when the issue is fixed.

See: https://status.nordu.net/

Recommendation: Please avoid cloud recording at the moment or do local recording in addition to cloud recording.
See: Zoom meeting, recording

Effect

Common Services

Type

Incident

Issue

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

• Services requiring a Haka login
• Single Sign On system
• Moodle learning environments
• Electronic services of the staff and students
• Changing the password, activating a new user account
• Websites, blogs and the intranet
• Networks, including wireless networks
• Printing and scanning
• Workstations and home directories

We apologise the inconvenience caused by the maintenance.

All the planned maintenance evenings in 2023

Effect

Common Services

Type

Maintenance

Issue

Service provider will make security and other updates to Moodle during the maintenance evening.

Effect

Common Services

Type

Maintenance

Issue

Maintenance break in Sisu on 9 October 2023 from 5pm.

Effect

Common Services

Type

Maintenance

Issue

Service provider will increase Moodle file storage space during the service break.

Effect

Common Services

Type

Maintenance