Archived Events
Maintenance break in Sisu on 12 June 2024 from 5pm
Completed
12.6.2024 17:00 - 12.6.2024 19:00
Issue
Maintenance break in Sisu on 12 June 2024 from 5pm.
Effect
Common Services
Type
Maintenance
Self-Service Channel (helpdesk.tuni.fi) and Efecte Service Management System Outage
Resolved
12.6.2024 08:47 - 12.6.2024 12:18
Issue
The Self-Service Channel (helpdesk.tuni.fi) and the Efecte Service Management System are currently experiencing an unscheduled outage. This outage affects both the production and testing environments.
The problem is under investigation by the system provider.
We apologise for the inconvenience.
Effect
Common Services
Type
Incident
Version update in Efecte on 11-12 June
Completed
11.6.2024 21:00 - 12.6.2024 01:00
Issue
The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version. During the upgrade services are not in use.
We apologise for any inconvenience caused.
Effect
Common Services
Type
Maintenance
Service break in the SAP and Mepco systems on 7 June
Completed
7.6.2024 17:00 - 7.6.2024 21:00
Issue
During the break, SAP S/4HANA, SAP BW, Certia Service Portal, Travel, Martti, Opentext and Mepco will not be available.
We are sorry for the inconvenience this may cause you.
Effect
Staff Services
Type
Maintenance
Wireless network outage on Thursday 6 June
Completed
6.6.2024 20:30 - 6.6.2024 21:00
Issue
Due to a software malfunction we need to urgently reboot the wireless network controller systems.
This will cause approximately 15-30 minutes outage to wireless networks on all campuses beginning at 8.30 PM.
The outage does not affect campus wired networks or working remotely.
We are sorry for the inconvenience.
Effect
Common Services
Type
Maintenance