Common Services – Status.tuni.fi

Service break in Eduuni services on the weekend of 15-17 November 2024

Scheduled

15.11.2024 17:00 - 17.11.2024 18:00

Issue

Service break on Fri, November 15, 2024, 5 p.m. – Sun, November 17, 2024, 11 p.m. applies to the following Eduuni services:

  • Eduuni-workspaces

Changes:

  • Service will be updated to a new version SharePoint Server 2016 -> SharePoint Subscription Edition.

Service break on Sat, November 16, 2024, 8 a.m. – Sun, November 17, 2024, 6 p.m. applies to the following Eduuni services:

  • Eduuni Jira
  • Eduuni-wiki

Changes:

  • Bug and security fixes

We apologize for the inconvenience caused by the break.

Kind regards,

Eduuni-team

Effect

Common Services

Type

Maintenance

Network maintenance break in TUNI EXAM classroom in building A on TAMK

Scheduled

11.12.2024 07:00 - 11.12.2024 11:00

Issue

Network maintenance break in Exam classroom in building A, in TAMK.

We apologise for the inconvenience the maintenance may cause.

Location

TAMK

Effect

Common Services

Type

Maintenance

Interruptions in network connections at TAMK, building A

Scheduled

18.11.2024 07:00 - 26.11.2024 11:00

Issue

Upgrades to the wireless and wired networks on the main campuses are being undertaken on weeks 47 and 48 to maintain and improve the performance of campus networks.

There may occur short interruptions on network connections at TAMK, building A as following:

Week 47

  • On Monday 18 November at 7-11
  • On Tuesday 19 November at 7-11
  • On Wednesday 20 November at 7-11
  • On Thursday 21 November at 7-11

Week 48

  • On Monday 25 November at 7-11
  • On Tuesday 26November at 7-11

The EXAM-classrooms in building A are excluded from the maintenance break.

More information on the intranet: https://intra.tuni.fi/en/it-services/networks/equipment-upgrades-network-main-campuses

We apologise for any inconvenience this may cause.

Location

TAMK

Effect

Common Services

Type

Maintenance

Firewall upgrade on Thursday 31 October

Completed

31.10.2024 20:00 - 31.10.2024 23:00

Issue

An update to the firewall system may cause slowness and short interruptions to network connections from 20.00 forward.

We apologise for any inconvenience this may cause.

Effect

Common Services

Type

Maintenance

Maintenance break in intranet, public main site, content machine and Student’s Guide on Thu 31 October at 7.30 – 9.00

Completed

31.10.2024 07:30 - 31.10.2024 09:00

Issue

Intranet (intra.tuni.fi), public main site (tuni.fi), Content machine and Student’s Guide services will be under maintenance on Thursday 31 October. Due to the maintenance, short breaks might occur between 7.30 and 9.00.

We apologise for the inconvenience caused by the maintenance.

For more information, please contact: intranet@tuni.fi

Effect

Common Services

Type

Maintenance

Zoom meetings can’t be started

Resolved

22.10.2024 20:00 - 22.10.2024 23:50

Resolution

Issue was resolved and Zoom service is now restored.

Issue

Starting new Zoom meetings does not work. Please use Microsoft Teams until this problem is fixed.

See: NORDUnet Status

Effect

Common Services

Type

Incident

Interruptions in network connections at Hervanta Tietotalo on Friday 25 October

Completed

25.10.2024 07:00 - 25.10.2024 11:00

Issue

Upgrades to the wireless and wired networks on the main campuses are being undertaken to maintain and improve the performance of campus networks. There may occur short interruptions on network connections in these locations:

  • Hervanta, Tietotalo, Floor 2, C wing
  • Hervanta, Tietotalo, Floor 0 & lecture halls TB104 and TB103

More information on the intranet: https://intra.tuni.fi/en/it-services/networks/equipment-upgrades-network-main-campuses

We apologise for any inconvenience this may cause.

Effect

Common Services

Type

Maintenance

Some users may encounter performance issues with Outlook

Resolved

10.10.2024 10:00 - 11.10.2024 12:30

Issue

Some users may have noticed that Outlook was consuming higher-than-normal system resources, affecting all Outlook connection methods, including the desktop client and Outlook on the web.

Resolution steps

This issue has been resolved. However, affected users may need to take specific actions to apply the changes:

  • Outlook Client and App users: Please restart the Outlook client or app. Desktop users may need to restart twice due to caching.
  • Outlook on the Web users: Refresh your session. If issues persist, clear your browser cache and refresh the session again.

Effect

Common Services

Type

Incident

TUNI Moodle service break Thu 10 October between 00-06:30

Completed

10.10.2024 00:00 - 10.10.2024 06:30

Issue

Service provider will make fixes to network devices in Moodle server environment. Because of this, TUNI Moodle will shut down on Thursday 5.9.2024 at 00:00. Moodle will be again available on Thursday morning at 06:30 at latest.

Please note that Moodle can’t be used during that time.

Students: Moodle content and assignments are not available during the Moodle service break.

Effect

Common Services

Type

Maintenance

Emergency Zoom Maintenance on 4 October 2024 from 3am

Completed

4.10.2024 03:00 - 4.10.2024 07:00

Issue

NORDUnet will perform emergency maintenance on Zoom servers. This may cause disruption in ongoing meetings that need to re-established.

See: NORDUnet Status

Effect

Common Services

Type

Maintenance