We apologise for the inconvenience caused by the maintenance.
For more information, please contact: intranet@tuni.fi
Common Services – Status.tuni.fi
Zoom meetings can’t be started
Resolved
22.10.2024 20:00 - 22.10.2024 23:50
Resolution
Issue was resolved and Zoom service is now restored.
Issue
Starting new Zoom meetings does not work. Please use Microsoft Teams until this problem is fixed.
See: NORDUnet Status
Effect
Common Services
Type
Incident
Interruptions in network connections at Hervanta Tietotalo on Friday 25 October
Completed
25.10.2024 07:00 - 25.10.2024 11:00
Issue
Upgrades to the wireless and wired networks on the main campuses are being undertaken to maintain and improve the performance of campus networks. There may occur short interruptions on network connections in these locations:
- Hervanta, Tietotalo, Floor 2, C wing
- Hervanta, Tietotalo, Floor 0 & lecture halls TB104 and TB103
More information on the intranet: https://intra.tuni.fi/en/it-services/networks/equipment-upgrades-network-main-campuses
We apologise for any inconvenience this may cause.
Effect
Common Services
Type
Maintenance
Some users may encounter performance issues with Outlook
Resolved
10.10.2024 10:00 - 11.10.2024 12:30
Issue
Some users may have noticed that Outlook was consuming higher-than-normal system resources, affecting all Outlook connection methods, including the desktop client and Outlook on the web.
Resolution steps
This issue has been resolved. However, affected users may need to take specific actions to apply the changes:
- Outlook Client and App users: Please restart the Outlook client or app. Desktop users may need to restart twice due to caching.
- Outlook on the Web users: Refresh your session. If issues persist, clear your browser cache and refresh the session again.
Effect
Common Services
Type
Incident
TUNI Moodle service break Thu 10 October between 00-06:30
Completed
10.10.2024 00:00 - 10.10.2024 06:30
Issue
Service provider will make fixes to network devices in Moodle server environment. Because of this, TUNI Moodle will shut down on Thursday 5.9.2024 at 00:00. Moodle will be again available on Thursday morning at 06:30 at latest.
Please note that Moodle can’t be used during that time.
Students: Moodle content and assignments are not available during the Moodle service break.
Effect
Common Services
Type
Maintenance
Emergency Zoom Maintenance on 4 October 2024 from 3am
Completed
4.10.2024 03:00 - 4.10.2024 07:00
Issue
NORDUnet will perform emergency maintenance on Zoom servers. This may cause disruption in ongoing meetings that need to re-established.
See: NORDUnet Status
Effect
Common Services
Type
Maintenance
Zoom problems
Resolved
3.10.2024 14:00 - 3.10.2024 15:00
Resolution
The problem has been resolved.
Issue
Joining Zoom meetings from Zoom app gives error. Joining meeting from web browser might work.
See: NORDUnet Status
Effect
Common Services
Type
Incident
Maintenance break in Sisu on 10 October 2024 from 5pm
Completed
10.10.2024 17:00 - 10.10.2024 19:00
Issue
Maintenance break in Sisu on 10 October 2024 from 5pm.
Effect
Common Services
Type
Maintenance
Service break in Self-Service Channel (helpdesk.tuni.fi) and Efecte Service Management System
Completed
10.10.2024 21:00 - 11.10.2024 04:00
Issue
During the service break Service Channel helpdesk.tuni.fi/ and Efecte Service Management System will be out of use.
Slower than normal performance may be experienced one hour before the service break due to data backup.
We apologise for the inconvenience.
Effect
Common Services
Type
Maintenance
Maintenance break on GitLab services
Completed
26.9.2024 14:00 - 26.9.2024 14:30
Issue
Maintenance break on TUNI GitLab (gitlab.tuni.fi) and TUNI course GitLab (course-gitlab.tuni.fi) services.
Effect
Common Services
Type
Maintenance
Maintenance break in intranet, public main site and content machine on Thu 26 September at 7.30 – 9.00
Completed
26.9.2024 07:30 - 26.9.2024 09:00
Issue
Intranet (intra.tuni.fi), public main site (tuni.fi) and Content machine services will be under maintenance on Thursday 26 September. Due to the maintenance, short breaks might occur between 7.30 and 9.00.
Effect
Common Services
Type
Maintenance