Mikael Willberg – Status.tuni.fi

Tuni.fi website has problem with english language section

Resolved

16.11.2020 08:50 - 16.11.2020 09:16

Issue

The english language section in the tuni.fi website does not work.

Effect

Common Services

Type

Incident

Problem with registrations in Sisu

Resolved

26.10.2020 17:10 - 26.10.2020 18:00

Resolution

Problem has been solved and this has no effect on teching.

Issue

Sisu has problem that affects registrations.

Effect

Student Services

Type

Incident

TUNI Groups portal will be updated on August 21, 2020

Completed

21.8.2020 08:00 - 21.8.2020 16:00

Issue

TUNI Groups portal will be updated by the service provider on August 21, 2020.

During the update, usage of the portal (https://tuni.fi/groups) is unavailable and it is not be possible to create new TUNI Groups.

The update fixes problems with the use of the portal. Usage of existing TUNI Groups applications, such like Teams, SharePoint and Planner, is possible since the update will only concern TUNI Groups portal.

Please contact IT Helpdesk, if you face problems with the TUNI Groups portal after the update.

it-helpdesk@tuni.fi

Effect

Common Services

Type

Maintenance

Maintenance break in intranet, main website and content machine on Thu 20 August

Completed

20.8.2020 07:30 - 20.8.2020 09:00

Issue

Intranet (intra.tuni.fi), public main site (www.tuni.fi) and Content machine services will be under maintenance on Thursday 20 August. Due to the maintenance, short breaks might occur between 7.30 and 9.00.

We apologise for the inconvenience caused by the maintenance.

For more information, please contact: intranet@tuni.fi

Effect

Common Services

Type

Maintenance

Problems in academic enrollment

Resolved

1.8.2020 00:00 - 5.8.2020 00:16

Issue

For some students, enrolling for the next academic year has not worked in the Oili-service since 1.8. The problem is currently being fixed. We apologise for all inconveniences caused by this.

Because of this problem some students are not able to log in to intranet. Student’s guide functions normally. If the problem continues 5.8. these students are not able to log in to Sisu. Enrolling for courses opens 5.8. and ends 19.8. for the first teaching period. The time or order of the course enrollment however does not have an effect on whether the students are accepted to a course.

If you have an immediate need to enroll fo the academic year 2020-2021 (e.g. need to use Finnish student healt services), please contact the Student Affairs Office: studentservices.tau@tuni.fi

Effect

Student Services

Type

Incident

Zoom service distruption

Resolved

22.7.2020 04:04 - 22.7.2020 10:04

Resolution

Zoom is working normally again.

Issue

External service provider issue affects usage of Zoom service.

Effect

Common Services

Type

Incident

Maintenance evening 17 December 2020

Completed

17.12.2020 17:00 - 17.12.2020 22:00

Issue

Special things to note:

TAMK: All TAMK project folders on the network drive S are unavailable on Thursday the 17th of December from 5pm onwards. The folders will be transferred to other location and their names will change. Read more in the intranet

Kauppi campus, TAMK´s main campus Kauppi and city centre campus: Software updates are made on WLAN networks that cause downtime. In Kauppi from 17 onwards, after half an hour in city centre campus. Updates are over by 18.30.

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

  • Services requiring a Haka login
  • Single Sign On system
  • Moodle learning environments
  • Office 365 service, including email
  • Electronic services of the staff and students
  • Changing the password, activating a new user account
  • Websites, blogs and the intranet
  • Networks, including wireless networks
  • Printing and scanning
  • Workstations and home directories

We regret the inconvenience caused by the maintenance.

All the planned maintenance breaks in 2020

Effect

Common Services

Type

Maintenance

Maintenance evening 19 November 2020

Completed

19.11.2020 17:00 - 19.11.2020 22:00

Issue

Please note:

TAMK:

  • Pakki and Peppi are not available between 8pm and 10pm. The services will be updated to new version in order to fix reported problems.
  • WordPress service will be converted to use TUNI user accounts between 6pm and 8pm. The service is unavailable during that time.

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

  • Services requiring a Haka login
  • Single Sign On system
  • Moodle learning environments
  • Office 365 service, including email
  • Electronic services of the staff and students
  • Changing the password, activating a new user account
  • Websites, blogs and the intranet
  • Networks, including wireless networks
  • Printing and scanning
  • Workstations and home directories

We regret the inconvenience caused by the maintenance.

All the planned maintenance breaks in 2020

Effect

Common Services

Type

Maintenance

Maintenance evening 22 October 2020

Completed

22.10.2020 17:00 - 22.10.2020 22:00

Issue

During the maintenance evening breaks will occur in the following packaged services of the higher education community:

  • Services requiring a Haka login
  • Single Sign On system
  • Moodle learning environments
  • Office 365 service, including email
  • Electronic services of the staff and student
  • Changing the password, activating a new user account
  • Websites, blogs and the intranet
  • Networks, including wireless networks
  • Printing and scanning
  • Workstations and home directories

We regret the inconvenience caused by the maintenance.

Effect

Common Services

Type

Maintenance

Maintenance Window 17.9.2020

Completed

17.9.2020 17:00 - 17.9.2020 22:00

Issue

Special notes:

TUNI Jira is not available between 6.00–8.00 due to version update. Layout of the service changes slightly.

 

TAMK: Pakki and Peppi are not available between 8.00–10.00. The services will be updated to new version in order to fix reported problems.

During the evening breaks will occur in the following packaged services of the higher education community:

  • Services requiring a Haka login
  • Single Sign On system
  • Moodle learning environments
  • Office 365 service, including email
  • Electronic services of the staff and students
  • Changing the password, activating a new user account
  • Websites, blogs and the intranet
  • Networks, including wireless networks
  • Printing and scanning
  • Workstations and home directories

We regret the inconvenience caused by the maintenance.

Effect

Common Services

Type

Maintenance