Zoom Cloud Recording outage

Resolved

6.6.2023 14:00 - 8.6.2023 15:30

Resolution

Zoom found a workaround, so cloud recordings seems to be working again. Cloud recording re-enabled in TUNI Zoom meetings.

Issue

NORDUnet is not receiving web hooks from Zoom about finished recorded meeting at the moment. This means that Zoom cloud recordings will not transfered to Panopto.
TUNI IT services disabled cloud recording from Zoom. Local recordings work normally.

NORDUnet has contacted Zoom and is working on resolving the issue.

See: https://status.nordu.net/

Effect

Common Services

Type

Incident