Information – Status.tuni.fi

Interruptions possible in network connections of Hervanta campus in May-June 2022 in the morning from 7.00 to 8.30

Notice

3.5.2022 07:00 - 21.6.2022 08:30

Issue

Modifications will be made to the network connections of Hervanta campus between 17 May-21 June 2022 mornings at 7:00-8:30, during which there may occur interruptions or short outages in the network connections and electronic services.

More detailed times for network changes:

  • Tue 17.5. at 7:00-8:30
  • Fri 3.6. at 7:00-8:30
  • Wed 8.6. at 7:00-8:30
  • Fri 10.6. at 7:00-8:30
  • Tue 14.6. at 7:00-8:30
  • Thu 16.6. at 7:00-8:30
  • Tue 21.6. at 7:00-8:30

We apologise for any inconvenience this may cause.

The changes to be made are part of the TUNI core network renewal project, in which the core network implementation of the campuses will be renewed during 2021-2022 and the Internet connection will be updated to better serve the current and future needs of the Tampere university community.

Effect

Common Services

Type

Information

Mepco – instructions for login and use

Notice

29.4.2022 18:00 - 6.5.2022 16:00

Issue

The Mepco system has been now moved to the Certia Service Center.

Initially, when using Mepco from outside the University’s network, a VPN connection is needed. Later the system will be accessible over a public internet connection.

Read more on the Intranet.

Effect

Staff Services

Type

Information

The certificate for wireless networks eduroam and roam.fi will be updated on 17 March, 2022

Notice

8.3.2022 08:00 - 18.3.2022 00:00

Issue

The certificate for wireless networks eduroam and roam.fi will be updated on 17 March, 2022. You can prepare for the update now by downloading the getedurom app on your mobile device or Windows workstation and installing the updated settings at https://geteduroam.app/.

If you have other problems with the eduroam or roam.fi networks, such as an expired password, then you should also install the new settings with the geteduroam app.

The Geteduroam app is available for Apple, Windows and Android operating systems. If your device does not support the geteduroam App, you can also find the wireless network installation profile at https://cat.eduroam.org/.

The change does not apply to centrally maintained work computers or if you only use the TUNI-STAFF wireless network on your mobile device.

Effect

Common Services

Type

Information

Warning of phishing messages

Notice

1.11.2021 08:00 - 5.11.2021 15:00

Issue

Phishing messages have once again reported arrived in emails. Links in email messages should not be opened.

If you have received messages with the following title or similar, you should delete the messages: “FW: Doc Received from” 8435658872 “10:49 PM10 / 31/202110/31/2021”. No TUNI system sends messages from Tuni_en_Scanner address.

Whenever you have the slightest doubt about the authenticity of a message you receive, do not open the links in it. Suspicious messages can be destroyed.

If you receive phishing messages, please contact IT Helpdesk.

Read more about phishing in Intranet.

Effect

Common Services

Type

Information

Log in to all services with TUNI user account

Notice

8.3.2021 00:00 - 12.3.2021 00:00

Issue

The user acounts of the old organisations (TAMK, TAY, TUT) were generally discontinued at the end of 2020. The use of the old user accounts will finally end this week, when the last background systems will be run down.

In case of any problems, contact the IT Helpdesk.

The old email addresses will continue to forward messages at least until the end of 2021. See News on the Intranet

Effect

Common Services

Type

Information

Short break in Efecte in the morning 27 January

Notice

27.1.2021 08:55 - 27.1.2021 10:00

Issue

There was a short unforseen break in Efecte in the morning of January 27, 2021 at about 8:55. For this reason, Efecte users may have a session stuck.

We unpack the sessions and after that you has to log in again to Efecte.

We are sorry for the inconvenience caused.

Effect

Common Services

Type

Information

Breaks in the network connections of the Hervanta Research Hall 2-3 Feb at 07.00 – 11.00

Notice

2.2.2021 07:00 - 3.2.2021 11:00

Issue

 Replacing network devices will cause breaks in the Research Hall’s network connections (Hervanta campus).

We apologize for the inconvenience. 

More information:
IT-helpdesk
it-helpdesk@tuni.fi
p. 0294 520 500

Location

Hervanta Campus

Effect

Common Services

Type

Information

Service break in helpdesk.tuni.fi portal 10 Dec at 17:00-17:15

Notice

10.12.2020 17:00 - 10.12.2020 17:15

Issue

Service break in helpdesk.tuni.fi portal 10 Dec at 17:00-17:15

Efecte’s self-service portal do not work as expected after yesterday’s update, it will be restarted.

 

Effect

Common Services

Type

Information

Improvements to Panopto service – transfer to the new environment on 3-4 December

Notice

3.12.2020 10:00 - 4.12.2020 10:00

Issue

In order to improve the reliability of the Panopto service, we will transfer the service to a new environment starting from 10 am on Thursday December 3rd. The new Panopto environment will be available on Friday December 4th at 10 am at: https://tuni.fi/panopto. The service is available throughout the transfer.

During the transfer from Thu Dec 3rd at 10am to Fri Dec 4th at 10am

During the transfer, there will be no service interruption for users. It is possible to watch Panopto videos throughout the transfer.

However, teachers should avoid adding new video recordings and editing your old recordings during the transfer, as they will be delayed in moving to the new environment.

After the transfer starting from Fri Dec 4th at 10am

The link of the Panopto service changes. Nevertheless, the old video links will work in both Moodle and outside Moodle.

For staff TUNI computers, the Panopto recording program is automatically updated after the transfer, and the update does not require any action from you.

If you are using the Panopto recording program on non-TUNI computers, you must start the program from the Panopto web interface according to the following instructions to update the address of the new server in the program settings:

  • Log in with the browser to https://tuni.fi/panopto
  • Open My folder
  • Select Record a new session > Launch Panopto from the Create menu to start Panopto
  • Upgrade the software when prompted

If you’re using the Panopto mobile app, here’s how to get a new Panopto environment in use:

  • Log out of the Panopto mobile application
  • Select Change site and then enter your TUNI email address in the field that opens

Effect

Common Services

Type

Information

Panopto occasionally slow during the peak hours

Notice

26.10.2020 08:00 - 30.11.2020 00:00

Resolution

Panopto has been more reliable at the end of November

Issue

Pnopto can be slow during the high usage hours between 10-15.

We apologize for any inconvenience caused.

Effect

Common Services

Type

Information