Incident – Status.tuni.fi

Problems with log in to TUNI-STAFF network

Resolved

12.5.2022 12:50 - 12.5.2022 16:58

Issue

Some users may have problems to log in to TUNI-STAFF network. Use the wireless eduroam / roam.fi network and, if necessary, TUNI-VPN to access the TUNI services.

We are investigating the issue.

We apologise for the inconvenience.

Effect

Staff Services

Type

Incident

Problem with Sway

Resolved

27.4.2022 10:10 - 28.4.2022 00:00

Resolution

Microsoft has fixed the problem with Sway, it’s now working normally again.

Issue

A problem has been detected with Microsoft Sway service. Some users are unable to create new Sways.

We are waiting for the repair from the service provider.

We apologise for the inconvenience.

Effect

Common Services

Type

Incident

Network issue in city center and Arvo campuses

Resolved

25.4.2022 08:22 - 25.4.2022 08:40

Resolution

There was a short network issue in City Center and Kauppi / Arvo campuses, the issue is now fixed.

Issue

We’re having network issues in City Center and Kauppi / Arvo campuses. Network issues can affect everything from workstations to printers. We’re investigating the issue.

Location

City Centre Campus, Kauppi Campus

Effect

Common Services

Type

Incident

Chat services in intranet may not work

Resolved

14.4.2022 10:00 - 19.4.2022 08:00

Resolution

Chat and chatbot services in intranet seem to work correctly again.

Issue

Chat and chatbot services in intranet may not work correctly at the moment. The chat button doesn’t always appear, but using another browser or incognito/private/inprivate windows might help.

Effect

Common Services

Type

Incident

Turnitin issues, service break 6.4. at 13.00

Resolved

6.4.2022 12:00 - 6.4.2022 15:00

Issue

See https://turnitin.statuspage.io/

Effect

Common Services

Type

Incident

TUNI Sign not working

Resolved

30.3.2022 13:30 - 30.3.2022 15:30

Resolution

The service provider has fixed the issue.

Issue

There is an issue preventing the use of TUNI Sign at the moment, service provider is investigating and fixing the issue.

Effect

Staff Services

Type

Incident

Problem with SoleTM system

Resolved

22.3.2022 08:00 - 22.3.2022 11:00

Issue

SoleTM system is currently out of use.

The issue is under investigation.

We apologise for the inconvenience.

Effect

Staff Services

Type

Incident

Problems to open Office Forms

Resolved

24.2.2022 07:00 - 24.2.2022 08:40

Issue

Users have problems to open forms.

The issue is under investigation.

Effect

Common Services

Type

Incident

Technical flaw in Course feedback system

Resolved

21.2.2022 16:00 - 22.2.2022 16:00

Issue

There is currently a technical flaw in the OJP system, the cause of which is currently being investigated. Due to a fault, the course feedback cannot be given and the system display a page where the feedback cannot be given.

We apologise for the inconvenience.

Effect

Common Services

Type

Incident

Resolved: Problem with intranet and public handbooks

Resolved

18.2.2022 16:00 - 18.2.2022 16:26

Issue

A problem was found in the intranet and public handbooks (tuni.fi/studentsguide and tuni.fi/it-services) at 16.00 that slowed down or even prevented the use of these services. The problem was fixed at 16.26.

We apologize for the inconvenience.

IT Helpdesk
0294 520 500
it-helpdesk@tuni.fi
helpdesk.tuni.fi
status.tuni.fi

Effect

Common Services

Type

Incident