Incident – Status.tuni.fi
Problems with log in to TUNI-STAFF network
Resolved
12.5.2022 12:50 - 12.5.2022 16:58
Issue
Some users may have problems to log in to TUNI-STAFF network. Use the wireless eduroam / roam.fi network and, if necessary, TUNI-VPN to access the TUNI services.
We are investigating the issue.
We apologise for the inconvenience.
Effect
Staff Services
Type
Incident
Problem with Sway
Resolved
27.4.2022 10:10 - 28.4.2022 00:00
Resolution
Microsoft has fixed the problem with Sway, it’s now working normally again.
Issue
A problem has been detected with Microsoft Sway service. Some users are unable to create new Sways.
We are waiting for the repair from the service provider.
We apologise for the inconvenience.
Effect
Common Services
Type
Incident
Network issue in city center and Arvo campuses
Resolved
25.4.2022 08:22 - 25.4.2022 08:40
Resolution
There was a short network issue in City Center and Kauppi / Arvo campuses, the issue is now fixed.
Issue
We’re having network issues in City Center and Kauppi / Arvo campuses. Network issues can affect everything from workstations to printers. We’re investigating the issue.
Location
City Centre Campus, Kauppi Campus
Effect
Common Services
Type
Incident
Chat services in intranet may not work
Resolved
14.4.2022 10:00 - 19.4.2022 08:00
Resolution
Chat and chatbot services in intranet seem to work correctly again.
Issue
Chat and chatbot services in intranet may not work correctly at the moment. The chat button doesn’t always appear, but using another browser or incognito/private/inprivate windows might help.
Effect
Common Services
Type
Incident
Turnitin issues, service break 6.4. at 13.00
Resolved
6.4.2022 12:00 - 6.4.2022 15:00
Issue
See https://turnitin.statuspage.io/
Effect
Common Services
Type
Incident
TUNI Sign not working
Resolved
30.3.2022 13:30 - 30.3.2022 15:30
Resolution
The service provider has fixed the issue.
Issue
There is an issue preventing the use of TUNI Sign at the moment, service provider is investigating and fixing the issue.
Effect
Staff Services
Type
Incident
Problem with SoleTM system
Resolved
22.3.2022 08:00 - 22.3.2022 11:00
Issue
SoleTM system is currently out of use.
The issue is under investigation.
We apologise for the inconvenience.
Effect
Staff Services
Type
Incident
Problems to open Office Forms
Resolved
24.2.2022 07:00 - 24.2.2022 08:40
Issue
Users have problems to open forms.
The issue is under investigation.
Effect
Common Services
Type
Incident
Technical flaw in Course feedback system
Resolved
21.2.2022 16:00 - 22.2.2022 16:00
Issue
There is currently a technical flaw in the OJP system, the cause of which is currently being investigated. Due to a fault, the course feedback cannot be given and the system display a page where the feedback cannot be given.
We apologise for the inconvenience.
Effect
Common Services
Type
Incident
Resolved: Problem with intranet and public handbooks
Resolved
18.2.2022 16:00 - 18.2.2022 16:26
Issue
A problem was found in the intranet and public handbooks (tuni.fi/studentsguide and tuni.fi/it-services) at 16.00 that slowed down or even prevented the use of these services. The problem was fixed at 16.26.
We apologize for the inconvenience.
IT Helpdesk
0294 520 500
it-helpdesk@tuni.fi
helpdesk.tuni.fi
status.tuni.fi
Effect
Common Services
Type
Incident