Incident – Status.tuni.fi

Problem with TUNI JIRA

Resolved

20.2.2024 14:50 - 20.2.2024 15:25

Issue

TUNI JIRA has issues and may not work properly. Atlassian is working on the fix.

More information: Atlassian Status

Effect

Staff Services

Type

Incident

Problems with the Mediapolis network

Resolved

16.2.2024 08:00 - 16.2.2024 08:15

Issue

We are investigating the issue.

We apologise the inconvenience.

Location

TAMK

Effect

Common Services

Type

Incident

Some users are unable to access the Microsoft Planner service

Resolved

12.2.2024 11:51 - 12.2.2024 16:00

Issue

Some users are unable to access the Microsoft Planner service
PL715162, Last updated: Feb 12, 2024, 11:51 AM GMT+2

Effect

Common Services

Type

Incident

Zoom problems

Resolved

29.1.2024 14:00 - 29.1.2024 14:19

Issue

Zoom logins gave errors and Zoom connections might break during this time window.

Effect

Common Services

Type

Incident

Interruptions in TUNI 3D VDI-virtual desktop on Wednesday 31 January

Resolved

31.1.2024 07:30 - 31.1.2024 08:30

Issue

Modifications will be made to the network connections. This may cause interruptions or short outages in TUNI 3D VDI-virtual desktop.

We apologise for any inconvenience this may cause.

Effect

Common Services

Type

Incident

Problems with wireless network in City centre and Hervanta campus

Resolved

22.1.2024 08:00 - 22.1.2024 13:00

Issue

Repairs have been made, wireless networks are starting to come back into operation, but there may still be potential problems.

We apologise for any inconvenience caused.

Location

City Centre Campus, Hervanta Campus

Effect

Common Services

Type

Incident

Problem with TUNI JIRA

Resolved

18.1.2024 10:30 - 18.1.2024 18:00

Issue

TUNI JIRA has issues and may not work properly. Atlassian is working on the fix.

More information: Atlassian Status

Effect

Staff Services

Type

Incident

Problem with SAP

Resolved

12.1.2024 08:00 - 12.1.2024 10:20

Issue

There is a malfunction detected in SAP, which appears e.g. as program crashes and various error messages.

Certia is investigating the issue.

We apologise the inconvenience this may cause.

Effect

Staff Services

Type

Incident

Problem with logging in to Aarre service

Resolved

8.1.2024 08:00 - 11.1.2024 08:00

Issue

Some users have had a login problem with  Aarre because of the version update made last week. So far, very many users have been helped by restarting the machine and logging in directly at tuni.fi/aarre.

We aim to get a solution as soon as possible.

Effect

Staff Services

Type

Incident

Intranet is not available

Resolved

6.1.2024 20:05 - 8.1.2024 09:00

Issue

Logging into the intranet (intra.tuni.fi) is currently not possible.

The issue is under investigation.

We apologise the inconvenience.

More information
it-helpdesk@tuni.fi

Effect

Common Services

Type

Incident