Issue

There is a bug in Zoom’s cloud recording, cloud recording to Panopto is currently unavailable. However, Zoom meetings can still be recorded locally on your own computer.

Problems have arisen in Zoom’s cloud recording. This has resulted in the delay of the processing and making the recordings available and has unfortunately led to the loss of recordings that cannot be recovered. Cloud recording is disabled until the fault situation is resolved. Local recording is still possible on your own computer as an MP4 file.

More information: Zoom Recording issue (NORDUnet Status)

Instructions for creating Zoom recordings: Zoom meeting, recording | Tampere universities (tuni.fi)

Zoom cloud recording has been available only to staff members.

We apologize for any inconvenience this will cause.

Effect

Common Services

Type

Incident

Issue

In systems using the VIRTA study information service, e.g. Oili, My Study Path, Arvo and Tuudo may have problems. If the system is unable to contact VIRTA, the student will receive a notification that no personal data or the necessary study right can be found. The problem will be fixed, but it will probably take hours.

You can enroll for the semester until 5 September.

We apologise for the inconvenience this may cause.

Effect

Student Services

Type

Incident

Issue

Problems have been detected when logging into intranet. The issue is currently being investigated.

The service is available if the user is already logged into the service.

We apologize for the inconvenience caused by this problem.

Effect

Common Services

Type

Incident

Resolution

TUNI Moodle resumed normal operation at 16:05

Issue

Database problem detected. Moodle can’t be used,  service provider contacted.

Effect

Common Services, Student Services

Type

Incident

Issue

The print portal print.tuni.fi is not working at the moment. As a result, mobile printing and the purchase of the print balance is currently not possible.

Printing is working normally.

The issue is under investigation.

Effect

Common Services

Type

Incident

Issue

Effect

Common Services

Type

Incident

Issue

There is a problem in the M2 service and it is not possible to log in to the service for the time being.

The service provider is investigating the issue.

We apologise for the inconvenience.

Effect

Staff Services

Type

Incident

Issue

The Self-Service Channel (helpdesk.tuni.fi) and the Efecte Service Management System are currently experiencing an unscheduled outage. This outage affects both the production and testing environments.

The problem is under investigation by the system provider.

We apologise for the inconvenience.

Effect

Common Services

Type

Incident

Issue

There’s an outage in the Proti.

The problem is currently being investigated.

We apologise the inconvenience.

Location

TAMK

Effect

Staff Services

Type

Incident

Issue

There is a problem with the EXAM exam service, logging in to the system does not work.

Problem is under investigation by the service provider

Effect

Common Services

Type

Incident