Incident – Status.tuni.fi

Interruptions in the network connections of the Promid fixed terminals at the City centre and Kauppi campus on Thursday 28 September

Scheduled

28.9.2023 12:00 - 28.9.2023 13:00

Issue

Modifications will be made to the wireless network connections of City centre campus on Thursday 28 September 2023 at 12-13. This may cause interruptions or short outages in the network connections of Promid fixed terminals at the City centre and Kauppi campuses.

We apologise for any inconvenience this may cause.

Location

City Centre Campus, Hervanta Campus, Kauppi Campus, TAMK

Effect

Staff Services

Type

Incident

Problem with log in to M2 Blue

Resolved

25.9.2023 09:00 - 25.9.2023 10:15

Issue

Logging in to the M2 Blue is not possible at this time.

The service provider is investigating the issue.

We apologise for the inconvenience.

Effect

Staff Services

Type

Incident

Interruptions in wireless network connections on Tuesday 26 September at 8-9

Resolved

26.9.2023 08:00 - 26.9.2023 09:00

Issue

Modifications will be made to the wireless network connections. This may cause interruptions or short outages in the wireless network connections on all campuses and sites.

We apologise for any inconvenience this may cause.

Effect

Common Services

Type

Incident

Problem with Sole TM

Resolved

25.8.2023 08:35 - 25.8.2023 08:55

Issue

It is not possible to log in to SoleTM.

The issue is under investigation.

We apologise the inconvenience.

Effect

Staff Services

Type

Incident

Problems with Narvi computing cluster

Resolved

17.8.2023 08:00 - 22.8.2023 12:50

Resolution

Narvi is available again.

Issue

The computing cluster Narvi is disabled until further notice because of the problem with the home directory file system.

We apologise for the inconvenience.

Tampere Center for Scientific Computing – TCSC | Tampere universities (tuni.fi)

Effect

Common Services

Type

Incident

Problem with tuni.fi public website

Resolved

8.8.2023 13:07 - 8.8.2023 13:26

Issue

A problem has been detected with tuni.fi public website. The problem was discovered 8.8 at 13.07.

The problem is currently under investigation.

We apologise for any inconvenience caused.

IT Helpdesk
0294 520 500
it-helpdesk@tuni.fi
helpdesk.tuni.fi

Effect

Common Services

Type

Incident

Panopto issues

Resolved

29.6.2023 10:00 - 29.6.2023 13:30

Resolution

Panopto resolved the problem with Panopto EU Cloud

Issue

Panopto EU cloud service has issues causing delays or site outage. During a site outage, end users may not be unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.

More information: https://trust.panopto.com/

 

Effect

Common Services

Type

Incident

Sporadic problems on Zoom

Resolved

28.6.2023 10:00 - 29.6.2023 05:00

Issue

NORDUnet: “Sporadic problems on Zoom, ranging from unable to connect to disconnects. Seems to be worst in Sweden. May have something to do with the update rolled on during the night. Some Zoom servers didn’t update. Looking into it.”

No issues reported from TUNI users. Please contact IT Helpdesk if you or other participants have problems in your Zoom meetings.

See: https://status.nordu.net/

Effect

Common Services

Type

Incident

Panopto: Full Site Outage

Resolved

17.6.2023 11:30 - 17.6.2023 16:30

Resolution

Panopto resolved the issue and Panopto site works normally.

Issue

During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.

More information: https://trust.panopto.com/

Effect

Common Services

Type

Incident

Panopto outage, some videos can’t be viewed or new uploaded

Resolved

12.6.2023 12:00 - 12.6.2023 20:30

Resolution

Panopto has resumed to normal operation.

Issue

Panopto EU cloud service has issues causing site outage. During a site outage, end users are unable to access the service meaning they are unable to access your site, nor view, edit or upload new recordings.

More information: https://trust.panopto.com/

 

Effect

Common Services

Type

Incident