Student Services – Status.tuni.fi
Turnitin service break Sat 27.1.2024 18:30–22:30
Completed
27.1.2024 18:30 - 27.1.2024 20:30
Issue
Turnitin service is not available Sat 27.2.2024 18:30–22:30 (EET) via TUNI Moodle. The reason is Turnitin scheduled maintenance.
Effect
Student Services
Type
Maintenance
Problem with logging into TUNI EXAM system
Resolved
4.1.2024 08:00 - 8.1.2024 10:00
Issue
A failure has been detected in the system login in EXAM facilities on Thursday 4 January 2024 starting at 8:00 a.m.
More info in Intra https://intra.tuni.fi/en/content/news/54056
Effect
Student Services
Type
Incident
Service break in the university’s Norppa course feedback system 8 November
Completed
8.11.2023 12:00 - 8.11.2023 13:30
Issue
There is a short service break in Norppa course feedback system. The break is due to system upgrade.
We are sorry for any inconvenience this may cause you.
More information: opintotietojarjestelmat.tau@tuni.fi
Effect
Student Services
Type
Maintenance
Problem with TUNI Moodle
Resolved
29.9.2023 00:00 - 30.9.2023 04:00
Resolution
Database related issues were fixed and TUNI Moodle works normally.
Issue
Database problem detected, the fault is being investigated.
Effect
Common Services, Student Services
Type
Incident
Short service breaks on TUNI network drives on Tuesday 6.6.2023 starting at 18.00
Completed
6.6.2023 18:00 - 7.6.2023 08:00
Issue
TUNI storage system (NAS) version upgrade will cause short service breaks for TUNI home and group directories (P and S drive).
The installations will be finished during the night between 6.6. and 7.6.
If you can’t access a network folder during the upgrade, please retry after a while.
Microsoft cloud services (OneDrive, Teams, Sharepoint, TUNI Groups) are not affected by the upgrade.
IT Helpdesk
0294 520 500
it-helpdesk@tuni.fi
helpdesk.tuni.fi
status.tuni.fi
Effect
Staff Services, Student Services
Type
Maintenance
Maintenance break in Sisu. Estimated duration: 2.12.2022 15.00 – 2.12.2022 15.30.
Completed
2.12.2022 15:00 - 2.12.2022 15:30
Issue
Maintenance break in Sisu. Estimated duration:2.12.2022 15.00 – 2.12.2022 15.30.
Effect
Staff Services, Student Services
Type
Maintenance
Alva and Vaappu out of service
Completed
14.3.2022 00:00 - 1.4.2022 17:00
Issue
Alva and Vaappu are out of service today 31 March from 14 onwards due to maintenance work.
We apologise for the inconvenience.
Effect
Staff Services, Student Services
Type
Maintenance
TUNI Moodle version update causes a two-day maintenance break
Completed
5.7.2021 00:00 - 7.7.2021 08:00
Issue
A major version update will be made to TUNI Moodle on July 5-6, 2021. The version update will result in a two-day maintenance break starting on Monday, July 5th at 00:00 (12 am midnight).
See more information in Moodle
Effect
Common Services, Staff Services, Student Services
Type
Maintenance
Problem with students’ printing
Resolved
3.5.2021 10:07 - 3.5.2021 10:34
Issue
Effect
Student Services
Type
Incident
Interruption in the transfer of student records to the Virta database
Resolved
21.4.2021 09:00 - 23.4.2021 09:00
Issue
An interruption has occurred in the transfer of student records to Virta, a centralised database in which Finnish higher education institutions maintain copies of their student records. As a result of the interruption, authorised external stakeholders with access to Virta are not able to verify the student status of some of our students. The issue is under investigation by the service provider.
The interruption may cause problems when using the following services: Kela, the Finnish Student Health Service, the Koski database, and the Pivo mobile student card.
To verify your student status, you can request a certificate of student status form the Student Affairs Office if necessary.
We apologise for any inconvenience caused by the interruption!
Effect
Student Services
Type
Incident