Student Services – Status.tuni.fi

Problem with registrations in Sisu

Resolved

26.10.2020 17:10 - 26.10.2020 18:00

Resolution

Problem has been solved and this has no effect on teching.

Issue

Sisu has problem that affects registrations.

Effect

Student Services

Type

Incident

Student’s Guide out of order

Resolved

3.9.2020 11:40 - 3.9.2020 12:02

Resolution

The fault situation in Student’s Guide is over.

Issue

Student’s Guide is out of order.

The problem is under investigation.

Effect

Student Services

Type

Incident

Problems with Lukkarikone and Tuudo

Resolved

10.8.2020 14:00 - 11.8.2020 08:00

Resolution

The problem has been resolved.

Issue

There is a failure situation in both Lukkarikone and Tuudo. The IT Helpdesk is solving the problem.

Meanwhile you can use Pakki resource calendar.

Location

TAMK

Effect

Student Services

Type

Incident

Problems with logging in to Sisu

Resolved

5.8.2020 08:00 - 5.8.2020 14:40

Resolution

The login error has been resolved and now all students can log in to Sisu, tuni.fi/sisu.

Issue

Some of the students may have problems to logging to Sisu. The fault is analysed.

We are sorry for the drawback caused by this.

Support and instruction how to use the Sisu system is in tuni.fi/sisuinfo site. The Sisu Student counsellors of the faculties also help and support students with Sisu.

 

Effect

Student Services

Type

Incident

Problems in academic enrollment

Resolved

1.8.2020 00:00 - 5.8.2020 00:16

Issue

For some students, enrolling for the next academic year has not worked in the Oili-service since 1.8. The problem is currently being fixed. We apologise for all inconveniences caused by this.

Because of this problem some students are not able to log in to intranet. Student’s guide functions normally. If the problem continues 5.8. these students are not able to log in to Sisu. Enrolling for courses opens 5.8. and ends 19.8. for the first teaching period. The time or order of the course enrollment however does not have an effect on whether the students are accepted to a course.

If you have an immediate need to enroll fo the academic year 2020-2021 (e.g. need to use Finnish student healt services), please contact the Student Affairs Office: studentservices.tau@tuni.fi

Effect

Student Services

Type

Incident