Staff Services – Status.tuni.fi
Problems with log in to TUNI-STAFF network
Resolved
12.5.2022 12:50 - 12.5.2022 16:58
Issue
Some users may have problems to log in to TUNI-STAFF network. Use the wireless eduroam / roam.fi network and, if necessary, TUNI-VPN to access the TUNI services.
We are investigating the issue.
We apologise for the inconvenience.
Effect
Staff Services
Type
Incident
Mepco – instructions for login and use
Notice
29.4.2022 18:00 - 6.5.2022 16:00
Issue
The Mepco system has been now moved to the Certia Service Center.
Initially, when using Mepco from outside the University’s network, a VPN connection is needed. Later the system will be accessible over a public internet connection.
Read more on the Intranet.
Effect
Staff Services
Type
Information
Service break in Mepco on 28-29 April (TAU)
Completed
28.4.2022 16:00 - 29.4.2022 20:00
Issue
The University’s Mepco system will move to the Certia Service Center.
During the service break, Mepco will not be in use.
After the service break, the login address for Mepco will be tuni.fi/mepcotau.
We apologise for the inconvenience the break may cause.
Location
City Centre Campus, Hervanta Campus, Kauppi Campus, Pori, Seinäjoki
Effect
Staff Services
Type
Maintenance
Use break in PROTI on Fri 22 April
Completed
22.4.2022 13:00 - 22.4.2022 15:00
Issue
PROTI will be unavailable on 22 April at 13-15 due to a version upgrade.
Location
TAMK
Effect
Staff Services
Type
Maintenance
Alva and Vaappu out of service
Completed
14.3.2022 00:00 - 1.4.2022 17:00
Issue
Alva and Vaappu are out of service today 31 March from 14 onwards due to maintenance work.
We apologise for the inconvenience.
Effect
Staff Services, Student Services
Type
Maintenance
TUNI Sign not working
Resolved
30.3.2022 13:30 - 30.3.2022 15:30
Resolution
The service provider has fixed the issue.
Issue
There is an issue preventing the use of TUNI Sign at the moment, service provider is investigating and fixing the issue.
Effect
Staff Services
Type
Incident
Problem with SoleTM system
Resolved
22.3.2022 08:00 - 22.3.2022 11:00
Issue
SoleTM system is currently out of use.
The issue is under investigation.
We apologise for the inconvenience.
Effect
Staff Services
Type
Incident
Service break in PROTI 24 Feb
Completed
24.2.2022 12:00 - 24.2.2022 14:00
Issue
PROTI will be unavailable on Thursday, 24 February, 2022 at 12-14 due to a version update.
We apologise for any inconvenience caused.
Location
TAMK
Effect
Staff Services
Type
Maintenance
Service break in Promid
Completed
10.2.2022 18:00 - 10.2.2022 18:10
Issue
Service break in PROMID employee tracking system may last approximately 10 minutes. The outage is due to the increase in system resources to improve operational reliability.
We apologise the inconvenience caused.
Effect
Staff Services
Type
Maintenance
Problems with Promid timecard hours
Resolved
7.2.2022 07:00 - 16.2.2022 17:00
Issue
Problems with links have been fixed. The Promid system now also works with Chrome and Edge browsers. Errors related to working timecard hours are still being investigated.
For some employees, the Promid system displays an incorrect number of plus/minus hours. Users’ clock in/clock out records have not been lost, so if you notice any errors in your time records, please email: promid@tuni.fi.
The supplier is working to resolve the problems.
We apologise for any inconvenience caused.
Effect
Staff Services
Type
Incident