Uncategorised – Status.tuni.fi

Maintenance break in intranet and content machine on Thursday 2 February at 8 – 8.30 am

Completed

2.2.2023 08:00 - 2.2.2023 08:30

Issue

Intranet and content machine will be under maintenance on Thursday 2 February. Due to the maintenance, short breaks might occur between 8 and 8.30 am.

Intranet (intra.tuni.fi): There might be problems with logging in between 8 and 8.30 am. Please note that changes made to content pages, news, events or your own profile may not be saved during the maintenance.

Content machine: Do not edit the content during the update, as the changes made may not be saved.

We apologise for the inconvenience caused by the maintenance.

For more information, please contact: intranet@tuni.fi

Effect

Common Services

Type

Maintenance

TUNI Moodle emergency service break Thu 2 February 00:00

Completed

2.2.2023 00:00 - 2.2.2023 00:00

Issue

Service provider will add storage space to Moodle servers. Because of this, TUNI Moodle will shut down on Thursday 2.2.2023 at 00:00. 

Please note that Moodle can’t be used during that time.

Students: Moodle content and assignments are not available during the Moodle service break.

Effect

Common Services

Type

Maintenance

Problem with TUNI Chatbot service

Resolved

30.1.2023 14:50 - 30.1.2023 20:00

Issue

TUNI Chatbot used in e.g. IT and Library services is not available due to an issue with service provider’s configuration. They are working on resolving the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident

Images missing in website builder service

Resolved

25.1.2023 11:00 - 30.1.2023 10:30

Issue

Due to the last weeks server change, images are missing in  some sites in website builder.

The service provider is investigating the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident

Service break in Mepco (TAU)

Completed

30.1.2023 16:00 - 30.1.2023 20:00

Issue

Mepco is updated with a new version fixing the problem that has been occurring with fee, grant and resource agreement forms.

We are sorry for the inconvenience this causes you.

More information: mepco-tuki@tuni.fi

Effect

Staff Services

Type

Maintenance

Problems with multiple M365 services

Resolved

25.1.2023 09:00 - 25.1.2023 11:45

Issue

Users may be unable to access multiple Microsoft 365 services. 

Microsoft reports that the following services are impacted:
-Microsoft Teams
-Exchange Online
-Outlook
-SharePoint Online
-OneDrive for Business
-Microsoft Graph

The problem also impacts on multifactor authentication.

Microsoft is investigating the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident

Service break in Mepco and SAP systems (TAU) on 27 January

Completed

27.1.2023 16:00 - 27.1.2023 21:00

Issue

During the break, SAP ECC, SAP BW, SAP Portal, Travel, Martti, Opentext and Mepco will not be available.

We are sorry for the inconvenience this may cause.

More information: mepco-tuki@tuni.fi

Effect

Staff Services

Type

Maintenance

Zoom Video Meeting activity in Moodle does not work

Resolved

23.1.2023 08:00 - 23.1.2023 17:00

Resolution

Zoom resolved the issue with Zoom’s Rest API service, Zoom Video Meeting activity works normally again.

Issue

Zoom’s Rest API has issues which affect Moodle integration. If your Moodle course has Zoom activity (link to course’s Zoom meetings in Zoom portal), that link will show now
Error Code 2207

Normal Zoom meeting URL links works normally.

Teacher: if you have used Zoom activity on your Moodle course, please log in to Zoom and share meeting link to students as normal web URL.

More information: https://status.zoom.us/

Effect

Common Services

Type

Incident

Interruptions in network connections of Pori unit on Wed 25 January

Completed

25.1.2023 00:00 - 25.1.2023 08:00

Issue

Modifications will be made to the network connections of Pori unit, during which there may occur interruptions or short outages in the network connections and electronic services of that site.

We apologise for any inconvenience this may cause.

The changes to be made are part of the TUNI core network renewal project, in which the core network implementation of the campuses will be renewed during 2021-2023 and the Internet connection will be updated to better serve the current and future needs of the Tampere university community.

Location

Pori

Effect

Common Services

Type

Maintenance

Service break on website builder on 25-26 January

Completed

25.1.2023 11:00 - 26.1.2023 08:00

Issue

Service break on website builder due to server change on Wednesday 25 January. 

During the break, content production is not possible. Published sites are visible to users.

More information: websites@tuni.fi.

Effect

Common Services

Type

Maintenance