The problem is currently under investigation.
We apologise for any inconvenience caused.
Sanna Säynäjäkangas – Status.tuni.fi
Problems with timetables and study entitlements
Resolved
23.9.2022 08:00 - 25.9.2022 20:00
Issue
Timetables in Lukkarikone and Tuudo might be empty or partial for some students, due to study entitlement data is not up-to-date in Peppi.
Student searches in Peppi will not find all of the study entitlements.
Timetable is available in Pakki and Lukkarikone by searching with group codes or course codes. Automatic timetable in Lukkarikone might be empty.
The problem will likely last the whole Friday.
We apologise for any inconvenience caused.
Location
TAMK
Effect
Common Services
Type
Incident
Service break in SAP and Mepco (TAU) systems on Friday 23 September
Completed
23.9.2022 16:30 - 23.9.2022 19:00
Issue
During the break, SAP ECC, SAP BW, SAP Portal, Travel, Martti, Opentext and Mepco systems are not in use.
We are sorry for the inconvenience this may cause.
Effect
Staff Services
Type
Maintenance
Version update in Efecte on 21 September
Completed
21.9.2022 17:00 - 21.9.2022 23:00
Issue
The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version. During the upgrade services are not in use.
Efecte will back up the environments 16.00-17.00 before the upgrade. This may cause slowness in the system.
We apologise for any inconvenience caused.
Effect
Common Services
Type
Maintenance
Problem with allocating work time for projects in SoleTM
Resolved
7.9.2022 08:00 - 8.9.2022 11:00
Issue
Working time allocation is not possible for some projects at the moment. Their end date has been incorrectly set to 4.9.2022.
The issue is under investigation.
We apologise for any inconvenience caused.
Effect
Staff Services
Type
Incident
Service break in SAP (TAU) and Mepco (TAU+TAMK) systems on Friday, 26 August
Completed
26.8.2022 16:00 - 26.8.2022 19:00
Issue
During the break, SAP ECC, SAP BW, SAP Portal, Travel, Martti, Opentext and Mepco systems are not in use.
Because of the service break, the automatic system operations are not running, so there can be delays in updating data (e.g. new work contracts and user IDs) during the weekend.
We are sorry for the inconvenience this may cause.
Effect
Staff Services
Type
Maintenance
Problem with SoleTM system
Resolved
24.8.2022 08:30 - 24.8.2022 09:10
Issue
The SoleTM system is not in use at the moment.
The issue is under investigation.
We apologise for the inconvenience.
Effect
Staff Services
Type
Incident
Problems with network connections and logging into TUNI services
Resolved
17.8.2022 07:25 - 17.8.2022 09:00
Issue
Network problems and logging into TUNI services have been detected on various campuses e.g. VPN connections seem to be working insecurely.
Effect
Common Services
Type
Incident
Service break in Mepco (TAMK) on Monday 15 August
Completed
15.8.2022 12:00 - 15.8.2022 16:00
Issue
Mepco will be updated on Monday 15 August 2022 from 12:00 to 16:00.
All users must be logged out of Mepco during the update.
We apologise for any inconvenience this may cause.
henkilostopalvelu.tamk@tuni.fi
Location
TAMK
Effect
Staff Services
Type
Maintenance
Service break in Mepco (TAU) on Monday 15 August
Completed
15.8.2022 16:00 - 15.8.2022 20:00
Issue
Mepco will not be available during the service break. The break is estimated to last about 4 hours.
We apologise for any inconvenience this may cause.
More information: mepco-tuki@tuni.fi
Effect
Staff Services
Type
Maintenance
Maintenance break in Pressa, systems portfolio and register portfolio 25-26 August
Completed
25.8.2022 17:00 - 26.8.2022 08:00
Issue
During the maintenance break, the data center service provider will update the service. We will test the operation of the portfolio platform after the update.
We apologise for the inconvenience.
Effect
Staff Services
Type
Maintenance