Sanna Säynäjäkangas – Status.tuni.fi

Images missing in website builder service

Resolved

25.1.2023 11:00 - 30.1.2023 10:30

Issue

Due to the last weeks server change, images are missing in  some sites in website builder.

The service provider is investigating the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident

Service break in Mepco (TAU)

Completed

30.1.2023 16:00 - 30.1.2023 20:00

Issue

Mepco is updated with a new version fixing the problem that has been occurring with fee, grant and resource agreement forms.

We are sorry for the inconvenience this causes you.

More information: mepco-tuki@tuni.fi

Effect

Staff Services

Type

Maintenance

Problems with multiple M365 services

Resolved

25.1.2023 09:00 - 25.1.2023 11:45

Issue

Users may be unable to access multiple Microsoft 365 services. 

Microsoft reports that the following services are impacted:
-Microsoft Teams
-Exchange Online
-Outlook
-SharePoint Online
-OneDrive for Business
-Microsoft Graph

The problem also impacts on multifactor authentication.

Microsoft is investigating the issue.

We apologise the inconvenience caused.

Effect

Common Services

Type

Incident

Service break in Mepco and SAP systems (TAU) on 27 January

Completed

27.1.2023 16:00 - 27.1.2023 21:00

Issue

During the break, SAP ECC, SAP BW, SAP Portal, Travel, Martti, Opentext and Mepco will not be available.

We are sorry for the inconvenience this may cause.

More information: mepco-tuki@tuni.fi

Effect

Staff Services

Type

Maintenance

Interruptions in network connections of Pori unit on Wed 25 January

Completed

25.1.2023 00:00 - 25.1.2023 08:00

Issue

Modifications will be made to the network connections of Pori unit, during which there may occur interruptions or short outages in the network connections and electronic services of that site.

We apologise for any inconvenience this may cause.

The changes to be made are part of the TUNI core network renewal project, in which the core network implementation of the campuses will be renewed during 2021-2023 and the Internet connection will be updated to better serve the current and future needs of the Tampere university community.

Location

Pori

Effect

Common Services

Type

Maintenance

Service break on website builder on 25-26 January

Completed

25.1.2023 11:00 - 26.1.2023 08:00

Issue

Service break on website builder due to server change on Wednesday 25 January. 

During the break, content production is not possible. Published sites are visible to users.

More information: websites@tuni.fi.

Effect

Common Services

Type

Maintenance

Problem on Windows computers – program icons missing

Resolved

13.1.2023 12:15 - 17.1.2023 13:00

Issue

Program startup icons have disappeared from some Windows computers. Shortcuts have disappeared e.g. from the desktop, start menu and taskbar. However, the programs have not disappeared from the computer. The problem is worldwide and only affects Windows computers.

See the news on the intranet how to fix the problem: https://intra.tuni.fi/en/content/news/45008

We apologise for the inconvenience caused..

Effect

Common Services

Type

Incident

Version update in Efecte on 10-11 January

Completed

10.1.2023 21:00 - 11.1.2023 04:00

Issue

The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version. During the upgrade services are not in use.

We apologise for any inconvenience caused.

 

Effect

Common Services

Type

Maintenance

Service break in Certia’s SAP system on Friday 30 December

Completed

30.12.2022 16:00 - 30.12.2022 21:00

Issue

There will be a technical service outage on Certia’s SAP system. During the break SAP ECC, SAP BW, SAP-portaali, Opentext, Martti, Travel and Mepco are not in use.

We are sorry for the inconvenience this may cause.

Effect

Staff Services

Type

Maintenance

Service break in Mepco (TAU) on 17 January

Completed

17.1.2023 16:00 - 17.1.2023 19:00

Issue

Mepco will not be available during the version update.

In the version update, Mepco’s email address will change. After the update, the sender of Mepco emails will be mepco@certia.fi (currently hr-info@certia.fi). Please note that Mepco emails are automated and it is not possible to reply to them.

We are sorry for the inconvenience this causes you.

More information: mepco-tuki@tuni.fi

Effect

Staff Services

Type

Maintenance