Sanna Säynäjäkangas – Status.tuni.fi

Problems with timetables and study entitlements

Resolved

23.9.2022 08:00 - 25.9.2022 20:00

Issue

Timetables in Lukkarikone and Tuudo might be empty or partial for some students, due to study entitlement data is not up-to-date in Peppi.

Student searches in Peppi will not find all of the study entitlements.

Timetable is available in Pakki and Lukkarikone by searching with group codes or course codes. Automatic timetable in Lukkarikone might be empty.

The problem will likely last the whole Friday.

We apologise for any inconvenience caused.

Location

TAMK

Effect

Common Services

Type

Incident

Service break in SAP and Mepco (TAU) systems on Friday 23 September

Completed

23.9.2022 16:30 - 23.9.2022 19:00

Issue

During the break, SAP ECC, SAP BW, SAP Portal, Travel, Martti, Opentext and Mepco systems are not in use.

We are sorry for the inconvenience this may cause.

Effect

Staff Services

Type

Maintenance

Version update in Efecte on 21 September

Completed

21.9.2022 17:00 - 21.9.2022 23:00

Issue

The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version. During the upgrade services are not in use.

Efecte will back up the environments 16.00-17.00 before the upgrade. This may cause slowness in the system.

We apologise for any inconvenience caused.

 

Effect

Common Services

Type

Maintenance

Problem with allocating work time for projects in SoleTM

Resolved

7.9.2022 08:00 - 8.9.2022 11:00

Issue

Working time allocation is not possible for some projects at the moment. Their end date has been incorrectly set to 4.9.2022.

The issue is under investigation.

We apologise for any inconvenience caused.

Effect

Staff Services

Type

Incident

Service break in SAP (TAU) and Mepco (TAU+TAMK) systems on Friday, 26 August

Completed

26.8.2022 16:00 - 26.8.2022 19:00

Issue

During the break, SAP ECC, SAP BW, SAP Portal, Travel, Martti, Opentext and Mepco systems are not in use.

Because of the service break, the automatic system operations are not running, so there can be delays in updating data (e.g. new work contracts and user IDs) during the weekend.

We are sorry for the inconvenience this may cause.

Effect

Staff Services

Type

Maintenance

Problem with SoleTM system

Resolved

24.8.2022 08:30 - 24.8.2022 09:10

Issue

The SoleTM system is not in use at the moment.

The issue is under investigation.

We apologise for the inconvenience.

Effect

Staff Services

Type

Incident

Problems with network connections and logging into TUNI services

Resolved

17.8.2022 07:25 - 17.8.2022 09:00

Issue

Network problems and logging into TUNI services have been detected on various campuses e.g. VPN connections seem to be working insecurely.

The problem is currently under investigation.

We apologise for any inconvenience caused.

Effect

Common Services

Type

Incident

Service break in Mepco (TAMK) on Monday 15 August

Completed

15.8.2022 12:00 - 15.8.2022 16:00

Issue

Mepco will be updated on Monday 15 August 2022 from 12:00 to 16:00.

All users must be logged out of Mepco during the update.

We apologise for any inconvenience this may cause.

henkilostopalvelu.tamk@tuni.fi

Location

TAMK

Effect

Staff Services

Type

Maintenance

Service break in Mepco (TAU) on Monday 15 August

Completed

15.8.2022 16:00 - 15.8.2022 20:00

Issue

Mepco will not be available during the service break. The break is estimated to last about 4 hours.

We apologise for any inconvenience this may cause.

More information: mepco-tuki@tuni.fi

Effect

Staff Services

Type

Maintenance

Maintenance break in Pressa, systems portfolio and register portfolio 25-26 August

Completed

25.8.2022 17:00 - 26.8.2022 08:00

Issue

During the maintenance break, the data center service provider will update the service. We will test the operation of the portfolio platform after the update.

We apologise for the inconvenience.

Effect

Staff Services

Type

Maintenance