Antti Salo – Status.tuni.fi

Network issue in city center and Arvo campuses

Resolved

25.4.2022 08:22 - 25.4.2022 08:40

Resolution

There was a short network issue in City Center and Kauppi / Arvo campuses, the issue is now fixed.

Issue

We’re having network issues in City Center and Kauppi / Arvo campuses. Network issues can affect everything from workstations to printers. We’re investigating the issue.

Location

City Centre Campus, Kauppi Campus

Effect

Common Services

Type

Incident

Chat services in intranet may not work

Resolved

14.4.2022 10:00 - 19.4.2022 08:00

Resolution

Chat and chatbot services in intranet seem to work correctly again.

Issue

Chat and chatbot services in intranet may not work correctly at the moment. The chat button doesn’t always appear, but using another browser or incognito/private/inprivate windows might help.

Effect

Common Services

Type

Incident

TUNI Sign not working

Resolved

30.3.2022 13:30 - 30.3.2022 15:30

Resolution

The service provider has fixed the issue.

Issue

There is an issue preventing the use of TUNI Sign at the moment, service provider is investigating and fixing the issue.

Effect

Staff Services

Type

Incident

MDS can’t be accessed

Resolved

24.1.2022 08:00 - 26.1.2022 09:00

Resolution

The issue has now been fixed, we’re sorry for the inconvenience.

Issue

Master data management (MDM / MDS) can’t be accessed, we’re investigating the issue.

Effect

Staff Services

Type

Incident

Some TAMK systems are out of reach from TUNI-STAFF wifi

Resolved

15.11.2021 08:00 - 16.11.2021 13:20

Resolution

Issue is now fixed.

Issue

Some TAMK systems are out of reach from TUNI-STAFF wifi at the moment, we’re fixing it already. Meanwhile, if you have trouble reaching the systems, you can use TUNI VPN even in campus to reach them.

Affected systems:

eLomake lomake.tamk.fi
TAMK WordPress sites (valvomo.tamk.fi for example)
Digma Moodle moodle.amk.fi
avdb.tamk.fi
esseepankki.proakatemia.fi
SQL databases on mydb.tamk.fi

Location

TAMK

Effect

Staff Services

Type

Incident

Chat may not be available on 4.11. 09:00 – 11:00

Completed

4.11.2021 09:00 - 4.11.2021 11:00

Issue

Update: the chat service may not be available because of maintenance by the service provider on 4.11. from 09:00 to 11:00

The chat service is under maintenance by the service provider on 3.11. from 16:00 to 20:00

Effect

Common Services

Type

Maintenance

Problem with network access in City Centre and Kauppi

Resolved

14.10.2021 12:00 - 14.10.2021 14:15

Resolution

The network issues should be now fixed.

Issue

We’re investigating issue with network access in City Center and Kauppi campuses. If you are in a hurry, we’d recommend meanwhile sharing your mobile phone network with wifi to your computer and then connecting to TUNI VPN. We’re sorry for the trouble.

Location

City Centre Campus, Kauppi Campus

Effect

Common Services

Type

Incident

Issue with printing from Mac computers

Resolved

22.9.2021 10:00 - 23.9.2021 15:00

Issue

Update 23.9.2021 15:00 – more info on intranet news article https://intra.tuni.fi/fi/content/news/29401 (Finnish) / https://intra.tuni.fi/en/content/news/29401 (English)

We’re investigating an issue with printer queues on macOS-clients. The problem has been identified and is being fixed

Effect

Common Services

Type

Incident

Creating TUNI Groups may take longer than usual

Resolved

16.9.2021 08:00 - 17.9.2021 21:00

Resolution

Creating TUNI Groups should be working as intended again, we are sorry for the trouble.

Issue

Creating TUNI Groups may take longer than usual at the moment. We’re working on it!

Effect

Common Services

Type

Incident

Problem with TUNI Groups life cycle management

Resolved

14.9.2021 11:00 - 15.9.2021 12:00

Resolution

The problem has now been fixed, extending the life cycle is working again.

Issue

TUNI Groups are sending “end of life cycle” messages and the extending of the life cycle generates an error message.

Effect

Common Services

Type

Incident