Resolution

The configuration is fixed.

Issue

The network connections in central campus infrastructure were disconnected momentarily between 14.35-14.44 due to an error in configuration. The problem affected some services mainly on central campus.

Effect

Common Services

Type

Incident

Resolution

The software bug was fixed.

Issue

Due to a software error there was an unexpected reboot on one of our VPN servers. This affected approximately 250 users in a way that their VPN connection was lost for a couple of minutes. This affected also licencing servers so if your software installation failed this might be the reason.

VPN is working normally at the moment.

Effect

Common Services

Type

Incident

Resolution

The issue has been resolved but users will experience a degraded performance as the upload backlog is being processed.

Issue

We are investigating a problem where some uploads from Panopto software are failing. Moodle uploads are working normally.

Effect

Staff Services

Type

Incident

Resolution

User impact has been mitigated. All systems functional.

Issue

Unfortunately it seems the the problem from Monday has reappeared.

We’re investigating messaging-related functionality problems within Microsoft Teams.

Effect

Common Services

Type

Incident