Pasi Häkkinen – Status.tuni.fi

Eduuni wiki access restriction and emergency service break Thu 7 December 2023

Completed

7.12.2023 17:00 - 7.12.2023 21:00

Issue

Service break on Thursday, December 31, 2023, 5 PM –  9 PM applies to Eduuni-wiki.

Eduuni-wiki is restricted from public internet until the service break. Wiki can be used from campus networks, including TUNI VPN.

Reason for the service break is critical vulnerability in the Atlassian Confluence product.

Effect

Staff Services

Type

Maintenance

TUNI Moodle service break Tuesday 19 December at 20.00-21.00

Scheduled

19.12.2023 20:00 - 19.12.2023 21:00

Issue

Service provider will make security and other updates to Moodle during the maintenance evening.

Remember to submit your work in Moodle before 20.00.

Effect

Common Services

Type

Maintenance

TUNI Moodle service break Thu 7 December between 00-07

Completed

7.12.2023 00:00 - 7.12.2023 06:00

Resolution

Update: Because of technical problems, the outage was extended until 7:25. We apologize for any inconvenience caused by the outage.

Issue

Service provider will make changes to Moodle server environment. Because of this, TUNI Moodle will shut down on Thursday 7.12.2023 at 00:00. Moodle will be again available on Thursday morning at 06:00 at latest.

Please note that Moodle can’t be used during that time.

Teachers: adjust Moodle assignment deadlines so that there is no deadline in late Wednesday evening.

Students: Moodle content and assignments are not available during the Moodle service break.

Effect

Common Services

Type

Maintenance

Service break on Eduuni services on 18-19 November

Completed

18.11.2023 08:00 - 19.11.2023 18:00

Issue

Service break on Saturday, November 18, 2023, 8 a.m. – Sunday, November 19, 2023, 6 p.m. applies to the following Eduuni services:

  • Eduuni-wiki
  • Eduuni Jira
  • Eduuni-workspaces

Changes:

  • Bug and security fixes, data management activities

We apologize for the inconvenience caused by the break.

Kind regards,
Eduuni-team

Effect

Common Services

Type

Maintenance

Zoom unavailable Tuesday 14 November

Completed

14.11.2023 00:00 - 14.11.2023 03:00

Issue

During NORDUnet emergency firewall maintenance the Zoom service will be unavailable.

See status.nordu.net

Effect

Common Services

Type

Maintenance

Zoom unavailable Wednesday 8 November

Completed

8.11.2023 01:00 - 8.11.2023 03:00

Issue

During NORDUnet emergency firewall maintenance the Zoom service will be unavailable.

See status.nordu.net

Effect

Common Services

Type

Maintenance

Turnitin issues 2 November 2023

Resolved

2.11.2023 13:45 - 2.11.2023 16:20

Resolution

Turnitin service has been restored, Turnitin activities work normally in Moodle.

Issue

Turnitin service is currently experiencing an unexpected service incident.

During this time, you may find that you are unable to submit files or access reports.

See: https://turnitin.statuspage.io/

Effect

Common Services

Type

Incident

Eduuni wiki access restriction and emergency service break Tue 31 October 2023

Completed

31.10.2023 17:00 - 31.10.2023 21:00

Issue

Service break on Tuesday, October 31, 2023, 5 PM –  9 PM applies to Eduuni-wiki.

Eduuni-wiki is restricted from public internet until the service break. Wiki can be used from campus networks, including TUNI VPN.

Reason for the service break is critical vulnerability in the Atlassian Confluence product.

Effect

Staff Services

Type

Maintenance

Panopto Cloud service break Sat 4 November 2023

Completed

4.11.2023 02:00 - 4.11.2023 03:30

Issue

Maintenance update: The Europe (EU) Panopto Cloud site maintenance scheduled for Wednesday, November 1st is now rescheduled.

On Saturday, November 4th, TUNI Panopto Cloud site will be taken offline for database maintenance. This upgrade will occur from 2:00 am to 3:30 am EET. We expect up to 10 minutes of downtime. There will be no downtime on November 1st.

See Panopto status page: https://trust.panopto.com/

 

 

Effect

Common Services

Type

Maintenance

Zoom Cloud Recording problem

Resolved

3.10.2023 11:00 - 23.10.2023 00:00

Resolution

Zoom found a workaround, so cloud recordings seems to be working again. Cloud recording re-enabled in TUNI Zoom meetings.

Issue

Zoom cloud recordings are not transfered to Panopto because  NORDUnet is not receiving web hooks from Zoom about finished recorded meeting at the moment.

NORDUnet has contacted Zoom and is working on resolving the issue. NORDUnet expects all recordings to show up when the issue is fixed.

See: https://status.nordu.net/

Recommendation: Please avoid cloud recording at the moment or do local recording in addition to cloud recording.
See: Zoom meeting, recording

Effect

Common Services

Type

Incident