Momentary loss of connection on some VPN users

Resolved

6.4.2020 11:35 - 6.4.2020 11:50

Resolution

The software bug was fixed.

Issue

Due to a software error there was an unexpected reboot on one of our VPN servers. This affected approximately 250 users in a way that their VPN connection was lost for a couple of minutes. This affected also licencing servers so if your software installation failed this might be the reason.

VPN is working normally at the moment.

Effect

Common Services

Type

Incident