Archived Events
Problems in logging into TUNI EXAM
Resolved
25.10.2023 12:30 - 25.10.2023 14:22
Resolution
The problem has now been fixed and it is possible to log in to EXAM again.
Issue
Logging in to exam.tuni.fi is not possible currently.
The problem is being investigated by the provider CSC.
We apologize for the inconvenience caused by the outage.
More information on the intranet: Problem with logging into TUNI EXAM system
Effect
Common Services
Type
Incident
Version update in Efecte on 24-25 October
Completed
24.10.2023 21:00 - 25.10.2023 04:00
Issue
The services https://servicedesk.tuni.fi/ and https://helpdesk.tuni.fi/ will be updated to a new version. During the upgrade services are not in use.
Environments are backed up 20-21 just before the update. This may cause slowness in using Efecte.
We apologise for any inconvenience caused.
Effect
Common Services
Type
Maintenance
Service break in SAP system on 19-23 October
Completed
19.10.2023 08:00 - 23.10.2023 16:00
Issue
Certia will update its SAP system in October. The new SAP version will be deployed on Tuesday 24 October 2023. Due to the deployment, there will be a service break in SAP from Thursday 19 October to Monday 23 October 2023.
During the service break, 19–23 October, Certia’s service portal, SAP, SAP BW, Martti, the interfaces and services robots will be closed to users.
More information on the intranet Purchase and sales invoices in October (service break in SAP 19–23 October) (tuni.fi)
We are sorry for the inconvenience this may cause.
Effect
Staff Services
Type
Maintenance
Zoom Cloud Recording problem
Resolved
3.10.2023 11:00 - 23.10.2023 00:00
Resolution
Zoom found a workaround, so cloud recordings seems to be working again. Cloud recording re-enabled in TUNI Zoom meetings.
Issue
Zoom cloud recordings are not transfered to Panopto because NORDUnet is not receiving web hooks from Zoom about finished recorded meeting at the moment.
NORDUnet has contacted Zoom and is working on resolving the issue. NORDUnet expects all recordings to show up when the issue is fixed.
See: https://status.nordu.net/
Recommendation: Please avoid cloud recording at the moment or do local recording in addition to cloud recording.
See: Zoom meeting, recording
Effect
Common Services
Type
Incident
Maintenance evening on Thursday 19 October
Completed
19.10.2023 17:00 - 19.10.2023 22:00
Issue
During the maintenance evening breaks will occur in the following packaged services of the higher education community:
- Services requiring a Haka login
- Single Sign On system
- Moodle learning environments
- Electronic services of the staff and students
- Changing the password, activating a new user account
- Websites, blogs and the intranet
- Networks, including wireless networks
- Printing and scanning
- Workstations and home directories
We apologise the inconvenience caused by the maintenance.
All the planned maintenance evenings in 2023
Effect
Common Services
Type
Maintenance